American House

The caregivers are amazing and truly care. Everyone knew my mom in just a few days and took good care of her. We would 100% recommend this community to other families based on the experience we have had so far

My father-in-law became ill and quickly needed an assisted living facility. Years ago I found a facility for my own father and during my search learned that the most important thing was the staff, not the building or the amenities. I also learned that many facilities “nickel and dime” you for everything, even for toilet paper. American House is not one of these. I feel their pricing is reasonable for the excellent service they provide. We visited many local facilities and after visiting American House, knew our search was over. The staff was welcoming and wanted to help us in any way they could. They worked with us to best understand his needs and how their facility could optimally care for him. As an example, Dad had difficulty walking so they reserved a room close to the nursing station, common area, and dining room to make his life easier. We are very thankful to American House for making my father-in-law’s last year the best it possibly could have been for him and for us.

Dad lived 13 hours away from here when I suddenly needed an assisted living facility for him local to me. American House was the only facility near me that actually wanted to help me choose the best place for Dad. They truly cared about him and his needs, unlike other assisted living locations that simply wanted to show off their facility and fill a vacant room even if they weren’t a good fit for him. All the staff at American House bent over backwards to accommodate us getting him moved in on very short notice, despite difficulties from the rehab facility he was coming from in NJ. Everyone there took excellent care of him and treated him with dignity. They are all friendly, helpful, communicative, and work extremely hard taking care of the residents. Dad was very happy there. I could not have chosen a better place for him - it was a perfect fit for him and his family. In fact, Dad died a year ago and I still keep in touch with the staff, as we are "all kin."

I have had lunch with my sister several times. They only charge [fee removed] and the food is very good.

Love the area where Traditions is located. We have noticed how close Traditions is located to the restaurants in that area and its easy access to shopping just a short drive North or South. The staff is very nice and we have appreciated the warm welcome.

This community is beautiful and provides the highest quality of care in the area! My parents have been safe, comfortable, happy and are thriving at Traditions of Mill Creek. Thank you to the team for being so great!

We arranged for our parents to move into the assisted living side ~3 months ago. 8 days prior to move-in, my mom fell, broke a hip, had surgery & was in rehab for 5 weeks. The fall/surgery impacted her dementia greatly resulting with her moving into memory care upon release from rehab. Her care in memory care was phenomenal with care & concern around the clock. Unfortunately she had a stroke, never recovered & passed away. During this time AH was so good to our dad, comforting him with kindness & true concern. He is adjusting slowly to all the changes in his life but we have Peace of Mind knowing he’s taken very good care of and allows us to focus on him when visiting rather than constantly working if he was home. Recommend AH for anyone with elderly family members.

Grandma's social life flourished at Traditions of Mill Creek. The different activities and the genuine connections she's made with fellow residents have greatly enriched her life, filling her days with laughter and new memories.

Overall look was inviting and peaceful. Staff were very professional and helpful. Price was competitive.

Enjoy living here and will stay forever.. This is my house.

Been here for years and very happy!

This American House has outstanding capable director was chef and concierge the help are nice and do a good job. I feel that [fee removed] for the 2nd person is too high per month for our type of community. The food is good too.

I like everything about Bonita Springs American House!! All the staff is great, and that wait staff, I great too

Very nice place. Everyone is sociable here.

Full staff and outstanding service and cooperation.

I was in a jam with my brother. His insurance cut his rehab at a facility and were sending him home to me. My home was not safe and my husband and I are not capable of lifting him or helping him to the bathroom or in and out of the shower. I saw a place for mom commercial and called the number. We were put in this same situation when he got Covid, so for a second time I called a place for mom again. Both times my brother was taken care of which relieved a lot of pressure off all if us.

The staff at American House have been very helpful in getting my mother in law settled and into a new routine. The facility is clean and nicely decorated. They have lots of activities and outings for my mother in law. My favorite is the family night event they have once a month where families can come eat dinner and they have entertainment after.

We are happy with the care that is given. The staff seems to keep in touch with the residents and keeps current on their needs. We appreciate the physical and speech therapy. The family nights are appreciated. It is comforting to know that your life bed one is being looked after. The staff is so friendly and helpful.

My mother moved into American House about a month ago. She loves her beautiful apartment and the food. The staff and is friendly and helpful. There are activities every day. She doesn’t drive so having the hairdresser right there is helpful. She really likes that she gets a ride to church every Sunday. As with any move especially at age 97 it takes some time to feel comfortable but my siblings and I are very happy with her choice.

My Dad stayed here while he was doing intense PT/OT after having a stroke and after leaving inpatient at Siskin. All the folks at this facility are lovely, accomodating, and calm. My father particularly enjoyed working with onsite OT/PT staff. Special shout out to [name removed] and [name removed] for making the transition from Siskin as smooth as possible. We appreciate you!