Atria

Having no experience in this area, the process and transition has been emotionally difficult and physically exhausting. And I'm only the adult child, not the resident. I'm sure this is true for all of the facilities, but there is a big push to secure the room, sign the month to month lease, get the deposit. Then all the details of the physicians orders, moving, unpacking and settling in - fall to the residents and the family. I was surprised there isn't a social worker or some kind of mental care therapist to help with the adjustment. My folks are similar to most residents - leaving behind a home they lived in for decades, transitioning to a smaller place that could very well be their last home in this world. Somewhat depressed, angry, relieved. Ball of emotions that aren't always dealt with very graciously. Huge adjustment from remembering where things are, to closing up all the loose ends at the old home. The activities director position was vacant when they moved in, so at first there weren't even social activities to get to know other residents. There seems to be a lot of kitchen and help staff turnover but we are fairly new so maybe this is typical to the industry. Most of my comments are about the process of the transition, rather than specific to Sunrise. My dad honestly flipped a coin to pick. We looked at neighborhood, location, access to highway and light shopping needs. Ask the hard questions. Don't be appeased by - "oh the current residents will get to know your folks just fine, they always do" Ask about specific activities, exercises, therapies and involvement. I didn't like how they quoted me the lowest possible price (for a one person studio) to get me to schedule a tour, and then when we were interested, they brought out the price book for the large one bedroom layout we were interested in. It was much higher. Each home has a dog that lives at the complex. This was unsettling to my family who are not pet people. The dog just runs around and barks and goes on and off the elevator. Some things they just don't tell you on the phone. You have to visit to get the experience.

Vintage has become our second family with their exceptional, attentive and sincerely caring staff.

My mother-in-law was in an assisted living facility when her dementia worsened and we had to move her to a memory care facility quickly. We visited many facilities. Some smelled, some were depressing environments, and some were beautiful but staff lacked warmth. When we visited Atria in Carrollton we were met with warm caring management and staff from the top down, many of whom have worked at the facility for 5, 10 and 15 + years. We moved my mother-in-law to Atria's memory care January 21st. Sadly when we moved her, we did not know my mother-in-law was losing her eight year battle with ovarian cancer and she passed away March 18th. We are greatly comforted by the fact that we know she was in a loving and caring home for the past couple of months. We came to know the caregivers, on staff RN, activity director and management well. During the hospice time period my mother-in-law was in a coma for five full days and the caregivers and staff accommodated all our needs while we stayed round the clock. If you've been through the final stages of hospice you know what a horrendous and exhausting journey it is. The Atria staff cried with us, brought us food and tried to help us as much as possible. They even came to the funeral and reception. They became part of our family. We love them all so much we plan to continue to visit and spend time with those in the memory wing who have no family. This is an exceptionally caring facility and I wouldn't hesitate to move a loved one here.

They are really good. They could use more parking. The food here is better than the last place she was. We haven't had to use the call bell yet so we can't really judge response time yet. The dining staff and the housekeeping staff do a good job.

Beautiful place. Great program with some co-grouping (memory care and assisted together). Smaller memory unit within larger community. Very family friendly. In Woodbridge. Private room and bath. On high end. Outings.

They've done a great job here, we're very pleased with the service. The employees are all very kind, and you just get the overall sense that your loved one is really being looked after. The activities director has been wonderful, as well. They really go out of their way to make sure everyone gets involved in all the things they have going on.

What really stands out to me about this place is how friendly, cordial, and caring the employees are. You get the feeling that they genuinely enjoy helping people, and that this isn't just a job for them. They're always there, ready to help, and they'll get right on anything you ask them for! The only complaints my loved one has had is that she isn't quite used to having someone check in on her so often, which as I told her is actually a good thing! The food is also absolutely delicious, I've eaten there many times myself and it's been impressive every time. I'd strongly recommend looking into this place, I'd move here myself if I could afford it!

I met with Fred for a tour. He was very helpful and answered all of my questions. The facility is kept very clean and orderly.

Well, there's definitely room for improvement. They could do a little better with the cleanliness. The responsiveness seems great so far. The activities.... she's not doing very much of them. It seems like the staff does what's easiest for them, and not really for the residents. Maybe they could open that up for discussion and see what the residents like to do. Also, the price is very high... but, they all are! It seems like a good value, but it's still expensive. The location was perfect for us, and it was the perfect marriage of location, nice staff, and a decent price.

The Atria Glen Cove staff and residents are absolutely wonderful and have made my Mom feel totally welcome as a newcomer in their community.

Excellent community and Joyce provided a wealth of information and tour of the community. This community is in our top 5.

I loved Atria, but my mom thinks it's too far away.

This was a very nice looking place! I toured a few Atria communities, and I was impressed by all of them. All of the staff here were very friendly and helpful during the tour, and from what I saw the care and activities appeared to be very good. We toured this community when we were looking into care options for a loved one. This community was a bit larger, and also slightly more expensive, than what we were interested in however.

This was a very nice looking place! We toured this community when we were looking into care options for a loved one. I toured a few Atria communities, and I was impressed by all of them. All of the staff here were very friendly and helpful during the tour, and from what I saw the care and activities appeared to be very good. This community was a bit larger, and also slightly more expensive, than what we were interested in however.

My loved one has been here about a month and so far we are both very pleased! The staff have all been very friendly and welcoming and she is adjusting well. It's a very nice looking community, very clean, and the care and the activities they provide are wonderful. I like that it is on the smaller side, it is a more intimate atmosphere, and easier to get around. I think it is a very nice place, and definitely worth a look, anyone would be happy here!

Atria was impressive in their facilities and program. Doug Thomas took his time to review all of their capabilities and processes with us. We felt it would be a wonderful place for Mom but need to review the financial parameters.

It's worked out pretty well so far. They were really able to work with us in a difficult situation to get moved in. They were really accommodating. They call me if there is anything out of the ordinary that happens. The food is not quite as good as it was presented when we visited. They also have transportation to and from doctors appointments and things.

I really can't say anything bad, he is very happy there. They have a wide variety of food, sometimes it's not great. Seventy-five percent of the time it's pretty good. They were very understanding and patient, with the transition and move. They really worked with us to get us in and not have to charge us until we were really going to be there. Everyone is really friendly!

My husband moved in Feb 4th. And the experience has been excellent. The staff is superb on every level. The food by Chef Carmen is delectable. Kindness and good humor pervade the facility. Atria is exceptional and we are grateful to each outstanding staff member for making our experience such a great one. My husband has been in four facilities and none of them come close to the special people at Atria. We feel lucky every day. And so grateful.

Atria Westchase has been a great experience. They are caring for my wife as promised. It requires much administrative paperwork to place a loved one in a facility The staff at the facility has long tenure. They seem to understand how to take care their problems and requests. I am very pleased with the care my wife is receiving..