Atria

Seems like a wonderful place for active seniors and seniors needing some assistance. My father requires quite a bit of assistance which is difficult at times. They have pretty strict requirements as to what their residents must be able to do on their own or with limited assistance

We were greeted by Dorine and she spoke with us prior to lunch. Lunch was very good and we met a very pleasant resident. After, the prospective resident toured the facility and liked it a lot. We then met with Dorine, Alyssa and Melissa. It was a nice visit.

Food is good, staff is very nice, very clean. We have a good sized 2 bedroom, 2 bathroom, living room, small kitchenette apartment. There are only a few of these. We are switching to an apartment with a patio that opened up. Some of the apartments require using stairs or a ramp to get to the main floor. One reason we are moving to a different apartment is to avoid that.

[name removed] showed me the facility and explained the necessary facts about Atria. Answered all my questions. My major negative respect was the location. Too noisy between the street and the playground from the school.

The facility was very nice, however the decor was too dark for my liking and could use a little updating. The activities seemed to be in line with other like facilities. All the residents and employees were very friendly.

All the staff is very friendly! Food is ok. Not great or fabulous, but ok. Parking is quite difficult much of the time. Not enough guest parking most of the time which is tough!! ?? His 1 bedroom is adequate for his needs.

My daughter and son-in-law took a tour with [name removed] over at Atria. We’ve been very impressed with the professionalism and communications we’ve had with [name removed]. We are still making some decisions regarding my brother-in-law, but will definitely keep Atria in mind as his physical health become stronger and hopefully he can become more independent. Thank you so much, [name removed].

The place is very nice and clean and the employees seemed nice. The property is too spread out but I will be on the main floor.

The care givers are very nice and professional. The Life Guidance director is helpful and knowledgeable. They've helped my mom adjust quickly to her new surroundings. The only reason to give it a 4 is the feedback my mom has given on the food. She says it's ok, not great.

Atria served us quite well somewhat surprisingly. Pricing was incredibly good, the staff was nice, especially [name removed] the sales rep and upper management. Some of the caregivers were better than others and the food was just so so but overall very good from a value perspective.

The staff at Atria Palm Desert are cheerful and friendly with the residents and visitors alike. Follow through on providing for the ever changing needs of the residents is sometimes lacking. Must follow up with staff to ensure implementation of strategies to assist residents.

They are very accommodating. My Dad had some unique requirements/constraints that not every facility could accommodate. We were blessed they were able to have a space for my Dad. The place has a great family vibe, people seem happy there. It really is a senior LIVING community, not an "old folks home".

My friend loves the activities including the movies and lectures. People are very friendly and she's made nice friends. She also loves that it is near town and the daily light cleaning. She feels the food needs improvement. She is gluten intolerant and she can't get a gluten free meal most of the time. I am wondering why that should be a problem when so many people have this issue. They bread a lot of the food and she vomits quite often because of that. They also put pepper in food and she is allergic to that.

Caregivers are great, food is ok, room is a wonderful size and floor plan. Lots of turnover in the onsite management positions. They are also understaffed with caregivers and food servers. Lack of competitive pay for those positions could be the cause. Overall good experience because residents are nice.

Very friendly residents Nice size apartments Good selection of food We are very happy here. It is a good place to live.

Nurses and CNAs are top notch! Food and activities are good. They could improve by having a low income model that was transparent or a Masshealth continuation program.

Staff has been very cooperative and easy to get a hold of at the "management level. The floor staff has been very good to my mom also. As for activities, there is always something going on, my mom does not participate in those activities. The food quality and selection of daily meals is outstanding, my has never said anything bad about the meals. Cleanliness- aside from the issue we are having with my mom's "neighbor " who she share a suite with, it is very clean all the time. Room size is sufficient for what we were looking for. I do like the small cafe for us visitors who can enjoy a cup of coffee while visiting my mom or when she has visitors.

Place was lovely and very clean. It was very easy to get around and was well set in a good location.

Everyone I've met here has been very nice and welcoming. Lots of activities are offered. My only real disappointment is that they don't have any kind of 24 hour medical If you fall. They don't pick you up, but call EMTs. It would be nice to have a 24 hr nurse line or some kind of medical support. I know it isn't assisted living but someone to answer questions would be wonderful. I was taken to the hospital due to a minor health problem. Over the holiday there was no one present to release me! Inconvenient.

Generally very happy here. Had a bad experience initially when they raised the rent $[removed]/month after we had been here 5 months. But I hated the apt anyway so we moved to a different location that I like much better. Hope they don't raise the rent too much this year. Food is good, not gourmet but definitely edible. It is generally possible to mix and match food items to come up with something I like. Staff are very accommodating and pleasant. LOVE the heated indoor pool; it is one of the main reasons we moved here. Apartments are large and have a lot of storage space. Things are not always as they are touted to be but everything usually works out after awhile.