Atria

Make sure that you have a clear understanding of what their services provide and don't provide, and who to contact when you need to get something done. They don't give clear contacts in my opinion. And you have to keep on them for insurance coverage. As far as care, I think they're doing the best they can given Covid circumstances. I did have one issue where my loved one needed some Tylenol, and it took them two hours to get it to her because it wasn't on the doctor list. The facility seems pretty clean and is a very nice place. They're in the middle of remodeling, so they're working on making it even better. And they have pretty good pricing.

We had a nice tour experience with Atria Hertlin Place. The turn off for my loved ones was the fact that the apartments did not have washers and dryers inside of the units, they would have had to use a shared community laundry room and they did not like that.

My loved one needed more attention. They did not complain about the food. The value is good, compared to other places. It is clean, and the staff was very nice.

Toured prior to selecting where I am now, feel should have given more consideration to other places.

We had a good tour experience with Atria Marland Place. From what we could tell, the residents all looked to be well taken care of. For us it just came down to the locaiton.

We had a good tour experience with Atria Merrimack Place. Due to covid restrictions, we had to do the tour virtually so it was a little harder to get a good feel for what the facility was like. The location was also further for our family and we wanted to be able to visit often.

I love the facility, the food, the people etc. I have had a less than happy experience with the money. I'm trying to reconcile this.

I think oak ridge would be worth the money if a few issues were addressed. I loved the ambassador program - but maybe they can help promote or build up more activities. The experience was very good - they seem to be going through some administration transition so check on that - the staff is kind - make sure the transportation policy and availability is clear. For the cost of the facility, I would expect higher quality food.

It's a clean and good option for parents who would like to spend their final years in a place that cares for them around the clock. The center director is excellent. The food should be cooked on site since they have the facilities to do so. The processed food that's served isn't healthy for the the residents. However I understand that staffing and supply chain issues make this very challenging.

We liked the staff. The grounds are nice and the residents were able to walk around them. This was more than we wanted to spend after all the care fees were added.

Atria Forest Hills was a very nice facility and the staff were all very sweet and helpful. We found out we would not be able to afford it when we got there so they did not take me around on the tour. They told me some other places we could check out and helped guide us in the right direction and we appreciated that.

It was nice and they were great but my loved ones picked another place.

The current Engage Life team is the best since the almost-five years I have been a resident here. The E.L. Director and Instructors care, and it shows. On Memorial Day, a heart-wrenching film was shown followed by one of the E.L. Instructors leading us to the “gallery” of photos of our own U.S. Veterans. Here, she read a very meaningful piece in remembrance of our Veterans. In fact, this year’s was the best memorialization of our Veterans yet. (There have been years when this special holiday has hardly been noticed.) Last week, the E.L. team pulled together (with the help of other staff) a warm gathering to memorialize two recently-deceased favorite pets of all the Residents here. A true-story film, with the Director beginning with a meaningful prayer for the animals. The team served refreshments throughout . Any “piece of this program would have been sufficient, but they went above and beyond and made it over-the-top special. Hats off to this hard-working crew.

We have been here 2 months and are very pleased with the whole community -staff, dining, other residents, and value.

The food is good, the activities are good and the aids are very nice

My complaint is that they don't come by the rooms to gather trash in the morning, like they are suppose to. My dad has his pee pads in the trash and it stinks up the room. Overall, they are a nice group of people. The other residents are so friendly. There are a few residents over 100 yrs old ,so Atria is doing something right! Good place and recommended.

This was a pretty community. The area wasn't as familiar for my loved one. The value was good for us.

My loved one is very happy here. The staff and residents are friendly. The staff communication is pretty good with the family. There have been times I have had to call multiple times to follow up for an answer; however, overall it is pretty good. There are three meals a day served to the residents, and there are choices to choose from. The community is willing to work with the resident on dietary restrictions, if the family pushes them.

Great location on Main Street in Patchogue. Restaurants and activities without driving. Just push the wheelchair up the street. Very important right now for my sister.