Atria

The staff was very thorough and attentive during the move-in and orientation phase; and otherwise cheerful and upbeat during my moms short stay.

The staff is wonderful. They are very friendly and helpful. The residents are a mixture. Some have little contact as they are in not very social or have advancing dementia. The majority of residents are quite social and have been very friendly and open to new folks. I don't require any assistance but most people do. What I have seen indicates people have good care. The aides are extended family. I think the administrative staff listens to resident's concerns and acts on them. They have remained very welcoming to everyone. The food is usually excellent. My only complaint has been that they run out of some items for a few days or during the later seating. They are looking for a restaurant manager who will address these problems. [name removed] does a wonderful job with arranging exercise, concerts, holiday and event activities, movies and games. We even had a senior prom recently with a group of high school kids in our Activities room! Some of us got out on the floor and danced. I'm a night owl and the only thing scheduled after dinner is a movie. Most residents go back to their rooms and either watch a little TV, read or go to bed, so I do understand. It's a lot of money but it's in line with many of the other places. It's small enough that you do get to know your neighbors.

Atria provided a safe and caring place. My sister did not understand the amount need to just "buy in" to the ALF. Marketing could have been clearer. Nevertheless this was the best place for her. Having your staff put up anything on the walls and allowing to personalize the rooms gave her a sense of her home as her husband would not allow her to come home.

The activities and family oriented staff. Also the on-site medical staff is top-notch!!!

The Village Green is a wonderful facility. Our overall experience has been positive. The cleanliness of the facility from 1 to 10 I would say is a 10. The staff is friendly. The quality of care is good and when there is a problem, they address it immediately. administrative staff is attentive to residents needs. The quality of the food 1 to 10 I would say is usually a 6, occasionally there is an outstanding meal or two. The residents do have monthly meetings with the chef, and they have the opportunity to express their concerns and improvements have been made in the time that my mother has lived at the facility. The activities are varied and nonstop. My mother grows tomatoes and plants outside in the courtyard. There are offsite trips. There's a movie theater. There are games around the clock. There is the upstairs library there is plenty to do. The recreational staff is very creative. They decorate and celebrate all holidays. There is a very warm family feeling at this facility. It is pet friendly. The staff and administration encourages friendships among the residence. Family members are always welcome. It's hard to assess Value because it is very expensive and it is sad that my mother and father had to work their entire life and then had to sell their home to pay for their healthcare. The base rent of my mother's 405 ft.² unit which is one of only four in the facility with a separate living room bedroom bathroom is [price removed] a month. They then assess your level of medical need and that runs an additional $[removed] a month.

Wonderful to have the availability of golf carts driven by friendly staff to take residents to/from dining hall, activity center, and residences throughout the year. Wait staff at dining hall friendly and helpful. Activity staff friendly, patient

Staff very friendly and kind. Pricing, and apartment size stuck out over other places.

5 for all the above!! Atria west 86 is exceptional. Any problems are addressed immediately. Super friendly and accommodating. Nursing staff is fantastic as well as all the other staff.

My 94 year old mom had lived alone in a large apartment for more than 12 years. We tried to reason with her and talk her into assisted living for both her well being and our peace of mind about what was surely best for her. My brother works in the field of "Elder Care" and an associate of his recommended Atria to us for mom. My brother and sister in law told me that whatever I saw and decided on, they backed me up 100%. My wife and I went to Atria for a visit with [name removed] who gave us a tour and introduced us to several of her colleagues patiently answered all of our questions. We signed mom up on the spot. The residents were exceptionally friendly and happy and we know right there and then that we had found just the right place for our mom. At first she was angry with us that we didn't discuss this major with her, but I knew without a doubt that once she settled in she'd tell me "I wish I had made this move years ago. I love everything about Atria! Thanks!

First, from the minute, we walked in we talked about a plan, and everything Greg mentioned came to fruition. Our main concern was that our mom would put up a battle to go back to her home, which proved to be unsafe for her at this stage in her life. After 2 to 3 months, she stopped talking about wanting to go home, which was typical [name removed] said. I’m happy to say many months later, my mom now calls Atria “home”! Can’t say enough about staff, they have been delightful and [name removed]has been super helpful on many occasions. [name removed]l has an excellent staff and runs a beautiful facility. My sister and I are at peace!

My mom has so changed!! She was so sad for a while. Now she is a social butterfly. She couldn't walk, eat, or even breathe comfortably. Now she eats complete meals, walks comfortably at least a mile, and her breathing is normal. She walks around with a smile on her face!!

The staff her meet with my son and he was very satisfied with the staff and moved my wife and myself in after I got out of the hospital after 41 days and couldn't walk. I'm now very able and I can tell you the residents look at this facility as it their home and the staff treats us as we are their family.

quite honestly, from our point of view as caregivers, all of the above would receive a 5 except for the food (in our mom's opinion) and the value (a little pricey, but certainly not a deal breaker) the facility is very bright and clean, the staff very, very kind and respectful. The administrative staff has undergone a few changes recently but the transition has seemed to be seamless. Activities are varied and appropriate. Overall, we have been very pleased and would highly recommend, especially since the Irvine area has pretty much anything that might be needed, plenty of shopping, restaurants etc. and a huge availability of doctors, dentists, optometrists very close by. Also, a really good pharmacy walking distance from the facility.

I think that the staff is very interested in offering activities that are worthwhile to residents. There are interesting trips around us that are taken.

The staff at Atria Kew Gardens are very friendly. The room sizes/amenities offered for residents are decent for the market. It's New York City.

I am so happy I chose Atria for our loved one. It checks all the boxes you would want when moving into an assisted living or memory care facility. From the moment I walked through the front doors I knew this was the place for us.

I really like Atria CC, it’s a very clean and well appointed facility; it’s warm and welcoming. The team that showed us around and did the evaluations on my mother and her partner, and got all the paperwork in order, they could not have been friendlier or more efficient. There are facilities that we visited that might be more appropriate for younger more vibrant seniors, but it is perfect for my 87 year old mother who has Parkinson's and glaucoma, and her partner who is turning 80 this year and is diabetic, neither one of them are very active anymore; they have everything they need available to them at Atria CC. They seem happy there, at least my mom does, her partner thinks he doesn't need to be there and doesn't consider it "home" and wants to go back to their old apartment, but that isn't going to happen; there is no way he'd be able to manage, especially without Mom, there alone. He is the one I fear will be needing assistance in the future, medication management and possibly memory care, but all that is available to them at Atria lessening the worry and/or burden on Mom. The ease and convenience of three meals a day and a bistro, all food is covered with their monthly fee, and the happy hour and free drinks in the evening, and three movies a day, these are a few of the things that are big pluses from Mom and her partner. They have figured out the ride service, with advance notice Atria will take them to appointments and pick them up again, and they are easily able to keep their car in the underground garage. And the location... Mom makes it a point to stroll out to Logan Square and the Parkway every day, weather permitting, it’s beautiful. Atria CC is a bit pricier than some of the other facilities we looked at but considering the location, and Mom and her partner were really happy to find an option in the city, it’s understandable. And it doesn't have skilled nursing or continuity of care; if they need that though, [names removed] are right there, so it isn't that big a deal to us. All that said, from my perspective, I couldn’t recommend Atria CC more highly, it fit the bill for my mom perfectly, I just wanted to see her safe and happy, and she is that.

Wonderful Nursing, CNA, Activities, Dining Room and Front Desk staff! Made my mom and our family feel like a part of their family. LOVED Atria Park of Glen Ellyn. Unfortunately it became too costly as her Level of Care increased, and she had to move.

All a 5, very nice facility and personal. [name removed], the Director is very knowledgeable, friendly, and professional! The staff is very loving and concerned about the people at Atria!

Staff is very helpful and what they told us upfront has turned out to be true in practice. They are very attentive and have treated my Mom well in the 7 weeks she has been there