Braswell Family Senior Care

Toured facilty--it is fabulous. Would love to have mom there.

This facility is located in a quiet residential neighborhood. The grounds and buildings are well maintained, though the building is old. The staff seems friendly and helpful. The atmosphere is relaxed, and my wife feels more at home here than she did in the previous place. There have been a few small maintenance issues, but the maintenance man has responded quickly and fixed them right away. The ceilings on the hallways are quite low, and I feel like I'm going to hit my head on a sprinkler head. The rooms, however, have a regular, higher ceiling. I would imagine the hallway ceilings were lowered to allow for retrofitting in the sprinkler system. They have deodorant spritzers in the hallways that provide a slightly too sweet odor. After having visited there a number of times, I think they could get rid of them. I haven't detected any "offensive" odors anywhere in the facility. According to my wife, the food is okay, but not great. Hard to get creative in an institutional setting! Her main complaint is that they always run out of salad. Seems like that would be an easy fix. They make her bed every day, (the other places she was in didn't,) at least most of the time. She has a private room which though not large, is big enough to get her queen bed into, which makes her happy. All in all, I would definitely recommend this place for good care and a clean, basic facility.

We thought we were going to have to move as care needs increased. However the management changed and decided she can stay where she is, which we are very happy about, because we like them. It's clean and the staff is friendly. We are glad they helped us avoid another move.

We are in a different part of Braswell's. We thought we were going to have to move here as needs increased. However the management changed and decided she can stay where she is, which we are very happy about. Because we like them. It's clean and the staff is friendly. We are glad they helped us avoid another move.

There’s good parking. There’s not a lot of off site activities at the moment and not much going on on the weekend! They are a work in progress. The food is good and the laundry service is working out fine. They have a nice outside area for residents to use.

The place is clean, most of the peope there are friendly. I've only heard one complaint from my loved one about one aide/attendant with an attitude. I've had some questions about the assessing the amount of assistance my loved one needs. It seems their interpretation of assisted living, which I disagree with, is for the resident to take care of themselves completely. Where is the assistance coming from other than room & board? It was explained I could be upped to a higher level of care for $500, but after doing so nothing has changed. This is something I plan to speak with them about. They offer basic services, they take care of laundry, and I haven't heard complaints about the food. There is a shopping day once a week, but the wheelchair bound cannot go. There are about 96 residents in the facility so I guess it makes sense that the staff would not be able to accomodate all the residents in wheelchairs on shopping trips. For activities they have bingo, bunko, and a pool table, lots of things to do if you want to do them. Although there are no rehab type things or excersize facilities but I don't know if that is typical in an assisted living facility? I've met a few residents there who all rate Braswell's Mediterranean Gardens highly. One gentleman has lived their 14 months, he had lived in three other places and like Braswell's the best.

They do laundry, clean room, dispense meds, dress, etc., bathe, take to dining room, etc. included in cost. Friendly Very helpful and friendly

This was one we didn't care for. The parking is terrible there and at the time we were contemplating my parents having a car. It's a little parking lot a ways away from the building. I don't know if there were other entrances to the facility from the parking lot. It didn't appear to me that there were.

They were giving us choices on food for a while but that did not last long. They serve all processed frozen meat. Really not healthy food full of salt not good for seniors. The cooks are like fry cooks in a coffee shop. They are now raising the rent over 40% on some residents. The carpets are dirty and full of germs and should be replaced with tile, wood, or linoleum. They only clean room carpet or change when someone moves out. Only two staff on during night and do not respond fast due to the number of renters.

It was horrible. Everybody was in the aisles and things. Horrible.