Commonwealth Senior Living

Care: 5 out of 5. They do take good care of him Food: 4, but I'm picky. We had Thanksgiving dinner with him and the stuffing was Stovetop. So that's why the 4 and I get that that's unreasonable. You're not gonna get my home cooking in a group.setting. ?? Activities: Really can't say. Dad doesn't want to participate in anything and they encourage, but of course they can't force, so I just don't know. Communication: we've had a couple of fumbles early on, but they worked to correct them, so I'll give that a 5 Cleanliness: Again, I'm making allowances because Dad doesn't cooperate. He's always been clean when I go. The room has an odor but he refuses to open his door or windows and if you can't air the place... Not much can be done. Overall cleanliness:4.5 The laundry service could use improvement. They're supposed to be doing his laundry and they do, but the sheets don't get changed. Once the bottom sheet "disappeared" and he was sleeping on the mattress cover, but I found the sheet right on his closet shelf, soooo ya. I'll give laundry, specifically, a 3. Room size 5. Much nicer rooms than any of the other places we looked at. Staff are all great, friendly, caring. Overall I'm really, really glad he's there. I could live a happy life there myself (if they'd let me do some cooking in my room now and then ??)

1. Overall experience - 5 2. Cleanliness - facilities, 5, often a struggle with urine/feces smell through residential hallway 3. Friendliness - 5 - amazing staff 4. Quality of care - 4, we didn't need a lot of care for mon 5. Admin staff - 5 6. Food - 4.5 - the menu always "sounds " great, but it's still mass cooked meals for an older crowd, maybe I'm not the best judge, my mom is liking it 7. Activities - 5, appreciate the visiting musicians greatly 8. Value - tough question, this is an exceptionally overpriced industry - i don't know how to address value... maybe rank at 4 only because I know there were more options for a lot more money

The staff is made up of great people. The community is very clean, the rooms are nice, and the menus are good. There are lots of activities to keep Mom occupied and engaged. Overall, I would give them my highest rating—two thumbs up! I can positively recommend Commonwealth Senior Living at Willow Grove to anyone looking to place a family member in a Senior care facility.

5 all the way. What we like the most about the community is that they keep the members active and yes we would recommend Commonwealth Senior Living community to other families based on the experience we have had.

We are very happy with Commonwealth. Great food, awesome updates facility, always smell good, great activities to encourage family members to come and spend time with family members.

Some of the staff is wonderful (OT, PT Staff is great) most of the admin is hard to get answers from except for [name removed]. Aids that work for the residents do not come when button is pushed. If your parent requires help and you pay for it don't expect it. Just some things I've noticed

I found that the staff were very caring, very sincere and honest and their care for [Name Removed]. [Name Removed] went in on [Date Removed]. She died on [Date Removed] and their concerns and their assessments and their ability to make her last days as comfortable as possible were excellent. Highly recommend it. I would also like to add that [Name Removed] was under hospice care during her tenure. The staff were very supportive. Followed instructions of hospice and made [Name removed] last days to be as comfortable as possible.

They are very caring people and always willing to step in if you or your love one needs help with anything

It's a great place. Family, homey environment. Friendly staff, clean, welcoming, considerate of the resident's needs.

Make sure you stay involved in your loved ones Care visit as often as possible

All of the above is great at Commonwealth senior living. I have no experience with the memory care level there so I can't comment. I'd give the independent and assisted living levels a five. A really friendly staff, good general care, lots of activities and transportation services provided, adequate apartment sizes. Good cleanliness, really nice dining room rooms, sparkly clean though I've heard the food is a little bland.

They go above & beyond what other senior facilities would do to help families in tough situations. The staff were all on board to protect my mom. I couldn't ask for a better place to have my mom at. Sadly, she passed away after only two months at Commonwealth Senior Living from cancer. But at least she was in a safe, clean place with people watching out for her instead of living in a filthy hoarder house. My sister still hates me, but I did the right thing and I couldn't have done it without Commonwealth's help

Friendly caring staff, good food, room comfortable. Absolutely would recommend

It is a nice place, always clean and the staff for the most part are wonderful. I would recommend them to others who are searching for a place for their loved one.

Definitely a five very clean place. Everyone's friendly. Just a good place for my brother. I would recommend to others.

It's a nice looking facility and is well kept. Lots of common areas and lots of windows. The staff is very friendly...even maintenance and kitchen. The physical/occupational therapist that came in weekly was great too. The fact that they have general assisted living care AND a memory care floor was extremely helpful when dad's mental capacity declined.

The staff gets a 5+. What we like the most about the community is that the families inquiries are addressed promptly and individually. The friendliness of all of the staff and volunteers encourages everyone involved

Everything is great - any concerns we have had are handled. Overall I'm still very happy.

I would give each category a 5! We all love Commonwealth and are so happy that we chose it for our mom. It's clean and feels safe. Everyone is very kind.

All staff I was in contact with seemed very well trained, caring and very respectful of the patients and families. I would not hesitate to recommend placement if a loved one there. I sort of want to put myself on their waiting list.