Prestige Care

It was a wonderful place. The atmosphere was great and the staff were very accommodating and understanding. 4+. Only because there were some places that should be updated, such as the elevator.

Monticello Place was the friendliest place I looked at, from the staff to the residents. It is overall very welcoming. Mom is still in the process of moving in, but every time I have been there, it has been a good experience, with activities going on and residents participating.

Complex patients with behavioral, memory and history of substance abuse problems may not fare so well there, especially if energetic. Our placement there was unfortunately not long lived and was transferred out to Auburn Hospital and did not return. But as I said, he was complex with dementia.

The RN was excellent, conscientious, knowledgeable and kind. The caregivers were kind. But the weekends were short-staffed. Mom was left in bed on a Sunday until 12:30. They were able to get Mom admitted to the facility very quickly and we really appreciated that.

Prestige Senior Living Five Rivers is the absolute best! They listen to your specific concerns and get right on finding a solution. The love and care that they show is evident in everything they do. They have gone above and beyond what is required to make our parents comfortable and happy.

Moving our parents into assisted living was a tough decision. Prestige Southern Hills has done a great job of welcoming them and treating them like family. They are always happy to help when needed, but also allow for independence whenever possible.

What we like the most about Prestige Senior Living is the size, it is not too big not too small and the staff are great! The food is the only negative thing I hear frequently from my mother. Yes, we would absolutely recommend this community to other families based on the experience we have had so far.

What we like the most about Prestige Senior Living is the friendliness of the residents as well as the staff members. They also have a variety of activities for the residents to participate in. We would absolutely recommend this community to other families based on our experience so far!

The community is very nice and the staff always takes the time to talk to me about my father's care. The communication is key for us. The one thing I feel they could improve on is their meals. The food is so bland.

Overall experience-4 total-clean, friendly, [name removed] received good care, staff helpful. I felt it expensive, but, it was assisted living, so a lot of care. I would recommend Prestige for assisted living.

I had really good experience with marketing director helping me find a place to live, really happy with care staff. Great housekeeping from my housekeeper [name removed]! This place helped get me back on my feet and encouraged independence!

Think it's the best place I've worked at in a long time .... The people there are nice and helpful ..... Very clean place for the residents to have a place to be. I think could use more activities for memory care.

The location is close to at least 2 family members. Medical staff and dining staff seem especially helpful and communicate with dad really well.

I think it's a decent place, but my parent's biggest gripe is the food isn't very good. My dad is easy going, but my step mom can be a little difficult and has had problems with some of the caregivers and staff administrators. I'm just glad they're in a safe place. Well, I know there are better facilities but they are on Medicaid, so they can't complain too much. I'd say for a facility that takes Medicaid, it's the best in the area.

My son picked it because of ratings on the internet. So far it's been great!

I would tell them my mom is happy there. She always says how nice everyone is and what great care she gets. Meals a 4 only because the food doesn't get to the residents hot. Cleanness a bit lower due to staff shortage and not getting in to clean apartment weekly for awhile.

I think the nurses. [name removed] and [name removed] were helpful in getting my mother in law on with in house nurse practitioners. She can get her appointments and check ups without out going anywhere. My mother in law is not social and she has been that way most of her life. So I can't speak of the community aspect. We are happy that she just goes to the dinning room every meal to eat. Just that small interaction is a win for her.

The friendliness of the staff is their strongest area. I can't say enough good things about them. The facility is so bright and cheerful due to the design of the building. The smaller size makes it so staff really know the residents. I truly can't believe how above and beyond the care givers go for the residents. Highly recommended.

They are an excellent facility for wheelchair and scooter users. The facility is conveniently located and an easy access to the door.

The housekeepers could do more in his room. Most are quite friendly except for a receptionist on weekdays who is very dour and unskilled with grumpy people. The desserts could be better. Food is OK but not great. There are diverse activities and trips. Fairly good value though increases yearly. Yes, we would recommend this community to others, the cost is lower than others and they generally do a good job. Personally my favorite was [community name removed] but they are way too expensive. The neighborhood which is great for walking. Safeway only 1/4 mile away. That has been a major plus