Atria

I toured this community when I was looking into care options for a loved one. This was a very nice looking place overall, it was clean and well kept, and the staff all seemed friendly and professional. This was a large community, and had more of a hotel feel than a homey feel in many areas. Although it was nice it was also one of the more expensive options I saw while touring.

The initial impact was fabulous! Working with the staff, the appearance, what they offered, the food, the cleanliness, everything in living was more than a five, it was excellent. What we knew about and should have given more thought to, was that they don't take medicaid, when you run out of money you have to move them. There is a rent fee, and a level of care fee, so when they see what level of care they are at they determine what level of price they will be at. When the level of care goes up the price will go up so you have to know that you will be able to still afford it, or they will have to move. For the first two weeks or month they take them around, and up and down the elevators, but after that they are on their own. Of course you can pay for an escort to take them up and down the elevator, but there is an extra charge. They didn't come and visit my loved one when they had to go to rehab, and they told me they would. When you first come and visit they bend over backwards and they go all out, it's just fabulous. They don't have physical therapy there, they don't have it there so you would have to go out of the facility to get that. They don't have skilled nursing there. They have standard safety measures, cords and things, and they have beautiful outdoor terraces, and they keep the residents constantly busy, that part is fabulous. If you are independent and don't need much help then they are fabulous, but even then eventually your care needs will go up and you may have to move.

Overall I think they do an excellent job at Atria Golden Creek, and in particular I've been impressed with their memory care unit, which I would certainly rate a 5! Unlike some of the other facilities I toured the residents in their memory care section seemed alert, stimulated, and social. I was also very impressed by knowledge and professionalism shown by the staff member who gave us our tour!

Wonderful place, but too expensive and too fancy for my mom.

The director of the facility was helpful and knowledgeable about the needs of our family member. I felt after touring this was a place anyone would pick if they needed a nice homey place for their parent.

Nice and friendly, clean and bright Structured very nice for the residents Good services

Beautiful building and common areas. VERY clean and new. Apartments are a nice size. No need to walk outside to get to main building. The menu items are very varied and the activities are extensive. 3 meals a day except for Sunday. Pool area is very inviting. If this was within my Mother's budget it would be where she would live.

After checking out many possibilities in the NY/CT area, we realized that no place would fit all our criteria. We decided this Atria would, on balance, be best for my 94-year-old mother. She had been quite isolated; she seems happy with the change and has thanked us for arranging it. My one concern is that she could become ill enough at some point (she isn't ill now) that they would no longer keep her, and it's not clear what we could find at that point that would be nurturing and supportive rather than a basic-care unit.

They do a really good job. They are clean and the staff is friendly and attentive. It's a lot of money, that's really the only negative thing. They have great activities. She loves the food. This was the only place that would accept her, when we were looking, we have a unique set of circumstances. I would highly recommend them.

We have already toured ATRIA and find it appears to be a lovely and well run facility. My mission at this time is exploratory I want to acquaint myself with what my options might be. Thank you so much for your guidancem

We looked into this community when we were searching for care options for a loved one. This place seemed very nice, and all of the staff the we spoke with seemed very friendly and helpful! Unfortunately the price was too high for this to be an option for us.

We looked into this community when we were searching for care options for a loved one. This place seemed very nice, and all of the staff the we spoke with seemed very friendly and helpful! Unfortunately the price was too high for this to be an option for us.

I looked at the Atria back in May and it was beautiful. The place was clean, the staff was wonderful and they have a wide range of activities for the residents to enjoy. I think my mom will be really happy here.

After spending some time in an Assisted Living apartment at Atria Aquidneck Place, my mom declined so that I had to move her to a memory unit (Atria calls these "Life Guidance"). There was no room at Aquidneck Place, so I moved her to the Life Guidance at Bay Spring Village. I have been mostly very happy with the care she receives there. The staff is extremely attentive and caring and the Executive Director is very accessible and efficient. The food is very good. There is a lot of attention paid to really knowing the residents. I really like the fact that everyone is extremely receptive to any concerns I may have and works hard to satisfy the residents and their families. The only negative I can report is that there are only 2 CNAs and one Med Tech/nurse on at any given time. Sometimes, this is enough, but sometimes it's not enough. The population of residents can be extremely needy so it can be problematic at times. However, they do a great job!

My wife and I have been guests at the Atria Rye Brook for seven months. Last fall, I spent a month investigating various options for us and felt that this was the best choice for us. It was hard to get used to living in an apartment again. It's a lot smaller than the home we left. We have less furniture than we used to have and the pieces of furniture we do have are closer together. There is enough room for the two of us though and we can even entertain a few people in our apartment, as long as it's only one or two. The building is attractive on the outside and even nicer on the inside. The building is kept scrupulously clean. The thing people here complain about most is the dining room. They try to provide variety on the menu but it does get a bit repetitive sometimes. There are always a lot of choices available, but only a few of them change from day to day. The food ranges from OK to pretty good, and I can always something I like. I personally think that people need something to complain about and the food is a good target. There are very few people who look undernourished. There is a wide variety of activities every day. There are concerts, all sorts of games and contests , current events discussions, arts and crafts sessions, movies and exercise sessions in the gym. I sometimes feel I'm in a sleep away camp rather than a senior citizens residence. The staff is extremely friendly and helpful and go out of their way to make guests comfortable. For residents who need extra help there is a home care service on the premises. Residents can have someone help them with various activities such as showering, dressing, doing the laundry, and with getting to the dining room for meals or to activities. Everyone's room is cleaned once a week. After living here for seven months I feel I made the right choice about a place to stay.

My dad is really happy there. Most of the staff is wonderful. There are a few people that aren’t so wonderful. It’s almost always pretty clean. They’re doing a lot of upgrades right now so it’s getting better. There are lots of activities. They need some kind newbie packing to help people get oriented to all the services they offer.

First of all, it is too soon to really know. Uncle Manny has only been there a week or two. what I like is the friendliness of Atria and the staff. What I did not like about "A Place for Mom" is how you told everyone in the neighborhood that I was look for a place and they were like a pack of hungry dogs, and kept calling me about my uncle. I thank you for your efforts, but do try to keep a softer "sell" when dealing with folks.

Mom has lived here for 1 year. All in all, we're quite happy with the choice, understanding that there are some "nicer" places but they would cost a bit more. The daily menu is pretty good, but the choice of pork vs. chicken gets boring, especially if your doctor doesn't want you to eat pork! After living there for 3 months, we learned that 2 floors were going to be remodeled to accommodate dementia seniors. The good news is that mom won't have to move now that she has been diagnosed with dementia. She won't HAVE TO move, but if she does, she will be living at a similar location. Finally, the secondary reason why mom likes Atria is that they allow residents to have pets -- dogs. That was very good news because her dog of 18 years died about 10 days prior to living at Atria. I'd give it a 4.

My father is doing very well at Atria Maplewood Place. All in all a very positive experience. I would like to see more outside foods brought in on occasion such as Chinese Food, other ethnic foods and occasional outings to actual restaurants. A little bit more variety in outings would be nice, but I am sure the do the best they can with the level of activity most folks can handle. My father, even at 91, is able to get around pretty well. The people there treat my father very well and he seems to be well liked. I feel his safety is well taken care of there. So far, in a year and a half, there have been no outbreaks of any communicable diseases which I feared in a setting such as this, but this is handled well by the staff. I sleep well at night knowing he is being well taken care of.

My father lived on the Life Guidance floor for people with fairly advanced dementia. He was well cared for and treated with kindness and respect in a pleasant environment. Life is boring for the dementia sufferer, and that is where Atria Kew Gardens could use improvement. Not much effort was put into finding a activities to occupy those who were up to it. Residents spent a lot of time sitting in chairs staring into space. Although they promised to take residents out for van rides van from time to time, I don't think that occurred more than once in my father's 15 month stay. As in every other facility, keeping laundry straight was also a problem.