Brookdale

Well I would have to say that I really do like the cafeteria at the Brookdale Carrollton. I am impressed with the food and with the meals and also with the way that the staff members serve it over there.

The staff at Brookdale Boulder Creek was very knowledgeable. They gave us excellent costumer service. They were very patient and answered all of our questions. I think it was a good facility. In the end we did not choose it though.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We didn't end up selecting this community, but I would certainly recommend them as being worth a look!

At Brookdale Parkplace the care has been kind of sloppy. I'm not sure if it is indicative of the industry but they are not good at retaining good help. They do have a lot of turn over. It is not specific to Brookdale Parkplace, as I have seen this at other facilities. Other than that I am pleased with this facility.

I like the location and it does seem clean. The staff is everywhere.

The staff here really seems to care about the well-being of the patients. The building is clean and odor free. The nursing staff is excellent. Another thing they do well here is offer different levels of activities so that all the patients can be involved.

This seems like a nice place so far. They seem to really enjoy being there taking care of the residents. They don't make it seem like a job. Family atmosphere. Everyone is always happy to help. They are very accommodating.

I think they have done well, I think it is a great place. The only thing I would like to see improvement on is that in the dining there seems to be a lot of chaos. So for the residents to go in and sit down and not get waited on and served, there just isn't a lot of people in there. The nursing staff was great though and the aides were great. Overall it has been a positive experience.

At Emeritus at Springmeadows there was a medication error. They need better training for those passing out the medication. The staff in general are very friendly and nice at this facility.

My mother can be hard to deal with. The staff deal with her really well.

They are taking care of Mom and have been really accommodating. There was a problem with Mom eating and I spoke to the staff. They made sure that the meals were heated up and left for Mom in case she got hungry later.

Everything is going okay here so far, except for the administration. The staff is polite and friendly and seems to really care. The administration could use a little more help.

Sterling House of Broken Arrow it is fine right now. Everybody has been great. I have no complaints so far. He is there because they are the best value for what he needed and I did a very extensive search. So far so good here.

My in-laws are still trying to adjust at Brookdale Evesham. They are unhappy to be in assisted living. They had a full time care taker and now they are actually getting less care. It is not the facility it is more of their opinions. My father-in-law has a bit of a hard time figuring out things that I would do automatically. Like how the meals work and what time they need to be down at the dining. He doesn't know how to approach those types of questions with the staff. He will call us and complain saying he has to get his medication but has to be gone at the same time. He just doesn't know how to ask the staff certain questions. I have seen the facility. It seems nice. Everybody seems positive and helpful. I have been to an activity there and it was lovely.

Her family stepped up and took care of it. As far as I know everything is going well so far. Seems to be an excellent care facility and retirement home.

They could improve the food. The nursing staff is really good. The housekeeping could do with a little more diligence in cleaning.

I really have enjoyed our experience with them, as much as one can through this tough time. They have been very helpful and the caregivers have been much appreciated. The food choices are a little limited. Overall it's been a positive experience. I think they are pretty competitive for the room size we got, and the peace factor, it was a better value for the money. The ENTIRE staff really make you feel like you are part of the family; from the greeters, and the receptionist, to the caregivers, and the management staff, EVERYONE there is so friendly.

I think this is a great fit..location ideal...the one concern I had was that no one is posted at front door....anyone can go in and out

I visited this home 5 times over 2 years prior moving my Mother in. I remain Very Impressed with Staff and "at home" environment.

Immediate enveloping and caring atmosphere by all employees and tenants. The environment of the facility is comfortable, nicely decorated and clean. We have no doubt about the safety and well being for my mother-in-law. The availability of employees or opportunity to receive help about any thing is excellent. Food is very tasty and nicely prepared. The grounds are kept up and look refreshing and colorful.