Brookdale

They were friendly. Understood where I was in this part of life's transition as the child of the parent going into assisted living. Helped financially to make sure I was comfortable with payments.

Very relaxing, comforting setting!! Love the enclosed "outside" area which sits in the middle of this building!! So the residents can still go outside, enjoy the sun, etc. without having to worry that they may wander off! The food, which I never had myself, looked okay, and [name removed] didn't seem to complain too much! The rooms were kept Clean!! And the POA's decided to give her what I would call a "Suite,"the space of two rooms, especially with her having her dog & crate with her (miniature greyhound). This meant she had 2 large windows looking at the lovely countryside & 2 large closets!! One thing that [name removed] didn't like: while she had a half bathroom, the showers, etc. were not in the Room. Also, she complained that the staff would just waltz in without her inviting them in!! Same goes for the bathroom!! A staff member even opened up the bathroom door while I was using "the Best Seat" in the House!! When it came to activities, most times she was watching TV!! [name removed] , who was a retired College Professor (English), was truly Bored. Thankfully, she made 2 friendships that gave her some joy!! There was a staff member, who either took the dog Daisy out by herself or at times walked the dog with [name removed]!! (Cost extra for that Service) Note: They did have a wonderfully paved sidewalk/path, which encircled the Building!! Of Course, the Big Plus to this private enterprise was that they allowed your pet to join you!! [name removed] never married... did not have children. In addition, she was a "menopause" baby, which meant her parents & siblings were much older; thus, she lost them when she was younger!! Her dog truly was her family!!

My husband had dementia and he really didn't want to do anything but watch tv or sleep but watching the others they all seemed to enjoy hanging out with everyone.

The facility and staff at Brookdale Westerville are treasures for me and my sister in law. Kind, caring they treat us like family. So much more than I ever thought it could be..

Their location and that they had two levels of care as my mom's disease progressed. The staff loved my mom and were so good to her.

Our person has blossomed since being there. The socialization and the caring staff make a huge difference. We are very happy with the services. Don't get me wrong, there is always a hiccup here or there. But overall it is a very good place. Our person there is the youngest in the place.

Most caregivers take good care of mom! But as anywhere some are not as good as others! We really need exhaust fans and heaters in her bathroom! Sometimes odor not good!

I would rate all a 5. She wasn't there long as it turned out but she was well taken care of. The staff was amazing. I was very pleased. It was the very best place for her.

My husband is a resident at Clarebridge in Brookdale. He has had excellent personal care there. The staff is friendly and attends to his social needs as well. Communication with staff and between staff and participants is very good.

I'm met every day with staff members who are very friendly, helpful and kind in a warm and inviting environment. Everyone feels like family!! Our loved one is well cared for and happy. He always tells us that he is so content with his surroundings, is well fed and loves all of the staff!

We have had my parents at Brookdale for several months. Dad is in the assisted living building and mom is in the memory care. We could not be happier with both facilities and the staff. My parents are so well cared for by a professional, competent and friendly staff. On the memory care side, a staff member is assigned to new residents and stays with them for 24 hours, to help them get acclimated. My mom had [name removed] and she was the perfect person for this task. We left that day feeling so sure that mom was in good hands. My sisters and I visit several times a week and have never had any negative issues. We are always greeted with a smile from every single staff person we see. My parents are so well cared for. If one of them is late for a meal or an activity, someone goes to the room to check on them. The staff know all of the residents by name. They are also willing to take my dad over to my mom's building any time he asks. Usually several times per week. They have never made him feel

We have had my parents at Brookdale for several months. Dad is in the assisted living building and mom is in the memory care. We could not be happier with both facilities and the staff. My parents are so well cared for by a professional, competent and friendly staff. On the memory care side, a staff member is assigned to new residents and stays with them for 24 hours, to help them get acclimated. My mom had [name removed]and she was the perfect person for this task. We left that day feeling so sure that mom was in good hands. My sisters and I visit several times a week and have never had any negative issues. We are always greeted with a smile from every single staff person we see. My parents are so well cared for. If one of them is late for a meal or an activity, someone goes to the room to check on them. The staff know all of the residents by name. They are also willing to take my dad over to my mom's building any time he asks. Usually several times per week. They have never made him feel

To say that our family is thankful for the Brookdale Cape May community and staff would be an understatement. Having the ability for multiple of our family members to become a part of the community has been life changing - not only for the residents themselves, but for their loved ones and caregivers, as well. It was not an easy decision to make the move. There were many difficult conversations on a wide range of topics including family dynamics, finances, and challenges with developing a "new normal" as a member of the community. Thankfully, we were able to overcome these reservations and reach consensus as a family that moving our loved ones to Brookdale of Cape May was the right decision. I can honestly say that the community's excellent reputation in the town/region, coupled with the caring and patient professional courtesies extended to us by the Brookdale Team were a large factor in our decision to join the community - and to have other friends and relatives follow suit.

I moved my husband into the Brookdale in July. We can’t say enough good about it. The care is wonderful. The people that work there, are amazing. They treat the patients as family. They are very kind and respectful to them. They have three balanced meals a day. The foot is really good. They have a great cook. The rooms are like small apartments. Living room, large bedroom. large walk in closet, another regular sized closet and nice size bathroom. They are very comfortable to spend time with your loved one. They have different projects going to keep them active . They take them on bus trips to different places. Zoo, museums, or out to lunch. It’s really amazing how many wonderful things they do to keep them motivated. They have a full time nurse there that takes care of all the meds and works hand in hand with their doctors. I found this place through my daughter in law. Her father lived there for Five years and was so happy. We love it so much. And would totally recommend it.

Fairly close to where my house is, good neighborhood, place/staff seemed to have really good energy on my initial visit and still today when I visit.

What we like the most about Brookdale Mandarin is the well trained staff, fresh well cooked meals, very family friendly, good communication, plenty of activities and respectful of clients

It was wonderful and I would highly recommend Summerfield to anyone. It was my ex-husband that was living there and he has Parkinson's disease. The staff was exceptional in making every attempt to make him comfortable and happy. In addition the atmosphere was so positive and pleasant. Everyone, from the director to the kitchen staff were beyond kind and helpful and bent over backwards to be so. I always looked forward to my visits as much to see the people that worked there as my ex. Whoever does the hiring here has a knack for finding just the right people. [name removed] has been in other facilities of different kinds and Summerfield was beyond compare. The facility itself was bright, clean and welcoming.

Very professional people who care for all the men and women. I have great respect the men and women who give their time and effort to take care of my mom. Would not want her in any other care center in the metro.

We liked the fact that it was small, quiet and people we met seemed genuinely caring. We also like that the facility is strictly for memory care. It is expensive, but a good place for my friend [name removed]. She has been on hospice for quite a while so that also helps. It is a good & safe environment, people are caring.

Brookdale on Wenger Rd.is a wonderful place. It is well-run with experienced staff. My husband is in the dementia unit, the staff there is very caring and attentive. The patient - staff ratio is low with highly personalized care. I would definately recommend the care at Brookdale Englewood.