Brookdale

From the moment we walked into Brookdale, it felt as comfortable as stepping into our own living room. When we met the Sales Director, we immediately sensed that he and his team would be warm and welcoming. His experience and expertise in managing new residents (our loved one) was clear. We even connected over the fact that both of his parents and my parent, whom we were trying to place at Brookdale, were principals. While my mother's transition was a bit challenging, the staff reassured us, saying, "Don’t worry, we’ve got this." Their support was a great comfort during a difficult time for our family. Since moving in July 2024, my mother has grown to love the activities, the piano, her fellow Brookdale residents, and especially the food. We are so thankful to Brookdale for welcoming her and providing excellent care.

Nice and clean place. Good, qualified and friendly staff. Fresh baked cookies daily which the residents love. Administrative and nursing g personnel easily available for questions and or concerns. Front desk very welcoming.

Moving my mom to Brookdale has been an adjustment for my mom & myself. I have felt that the staff at Brookdale has helped me understand the process and all the rules and regulations of a living facility. I am pleased with all areas of my mom’s care

Brookdale of Norman, Oklahoma has a wonderful staff and facility. Mom is 89 years old. She has lived with me almost 5 years since my Dad passed away. In April she fell and fractured two vertebrae in her back. She had surgery, then went to skilled nursing and Regan. Her back got infected. She went back to the hospital for 2 weeks antibiotics and then went to hospital rehab. She went one night to Brookdale, wouldn’t call for help and fell and broke her hip. Once again she went to skilled nursing and rehab. Once all that was healed, she was now wheelchair bound. She went back to Brookdale. While she was in facilities, the nurses from Brookdale visited her in rehab. Once back at Brookdale, all the staff quickly learned momma’s particulars to keep her safe. They accompany her around the facility for activities, including her in as many things as possible. She has some dementia but is very personable and loves visiting with the other residents. Very clean, well kept facility. Im picky!

They have very caring personnel. A very clean place.

Our experience has been wonderful. The staff is friendly and very helpful. They took the extra time to make sure my mom adjusted from independent living to assisted. The staff always contacts me if they have any concerns about my moms health .

Overall experience: 5 - For what my Mother needed at that time, it was perfect for her. We learned that she could use more independence and moved her elsewhere. Friendliness of staff: 4 - most very helpful and communicative. Meals/dining: 3. Food is ok, seating arrangement approach not great for mixing. Activities: 4 - some are juvenile but good overall and well-intentioned to span the needs of all. Value for cost: it is competitive for low touch needs, not sure about add on a la cart care needs

Everything is great at Brookdale, except we would like to see more activities - especially in the evenings and on the weekends.

The facility is clean and bright. The courtyard area is lovely with trees and places to sit. The staff has been nothing but pleasant and helpful to us anytime we go there. The rooms are quite large in my opinion. As for amenities, they offer a lot of great things for the residents to do.

I'm moving my 93 year old mom up from southern California. [name removed], at Brookdale, guided me through the process, paperwork, etc. Within 1 week, I had secured an apartment for mom. The staff is very friendly and helpful. The facility is clean, beautifully appointed and inviting. The residents look happy and at ease. There are numerous activities and there are beautiful walking paths that lead to a koi pond. I'm so happy I found Brookdale!

Facility and staff are wonderful. Everyone is friendly and helpful, the full facility is always very clean, no smells. It is a little pricey, especially given you have to pay for assistance with medications etc...

The workers will try their best to go above and beyond to make sure their residents are taken care of. This is a tough industry and I applaud their efforts here.

Brookdale is smaller facility and that gives a cozy impression. There is more one on one attention to residents. The suites are spacious. General rooms are adequate. We are happy with our choice.

Brookdale Lake Ridge was the best choice we could have possibly selected. The staff and facilities are fantastic. They are patient, professional and amazing!

The staff members are Brookdale Adrian are very very friendly, and we would definitely recommend this community to other families. The bus service is amazing and the staff will always go to the extra mile.

[name removed] had wonderful care at Brookdale, including while she was on hospice care. She passed away last week. The facility is beautiful and the caregivers are very nice. They have had some management changes, but we've never had any issue with reaching management for conversations.

Even though the facility is priced on the middle to lower end compared to other facilities in the area, they are top notch. It's the staff that makes all the difference and they are so caring, nice, friendly, and genuine. My mother loves it there! I do wish they had more variety for dinners.

Everyone is so friendly, show genuine care and concern, and are very accessible. They listen and are responsive. I would definitely recommend Brookdale Monroe to help other families looking.

Everyone I have had contact with has been courteous and helpful. My Mom also says everyone is nice and sweet and she is well taken care of. The activities in the Memory Care wing are designed to keep her and thinking and occupied.

We have been here for three years. Sadly, there are a couple of Residents determined to be unhappy - and complain ad nauseum! That's their problem! We still love our apartment, and if we have any problems someone from Maintenance arrives within the hour - You get the feeling EVERYONE wants you to be comfortable. Our Concierge personnel are amazing! Doing so much for so many Residents boggles the mind. We can be as active and involved as we like, and are encouraged to take part in so many different things. Concerts, parties, day and overnight trips, a huge variety of crafts - our Activities personnel go above and beyond every single day. They also provide transportation locally for a nominal price. The food is like everywhere - we have our favorites and some things we don't enjoy. Overall, the cuisine is excellent - they try hard to please us - WaitStaff, fresh napkins and tablecloths are great. We're very happy living here. .