Brookdale

My dad moved to Texas a year and half ago and due to rapidly declining health, we had to move him to three different homes within nine months. When I visited Tanglewood Oaks, I wanted this to be the last move my dad would have to make. This facility is beautiful with a large courtyard with mature trees. My dad loves sitting outside watching the birds and squirrels. The staff is friendly, knowledgeable, and attentive. They are patient and kind and work with the family to make sure the resident is taken care of and the family is comfortable with their care. This is a great facility and I would definitely recommend to anybody looking for a family member.

I have to say the daily care was wonderful. The patient care was very interactive, warm and friendly. We had a few experiences not so good. They had to call 911 too have my mom taken to the hospital In Feb late at night. When they my sister my Mom at the hospital she had no pants on except her diaper. It was freezing outside, found this totally unacceptable. She had fallen out of bed but clearly did not break any bones nor was she was she in any pain so there is no reason they couldn't put any pj pants on her. Another time I was trying to arrange to have a bag pipe player come for St Patricks Day who had played at my moms funeral. I made many phone calls to which I finally got a reply the day before St. Pat's and they said sure bring him in. I said too late now. I wish anyone would have replied to me. It was embarrassing when I had to tell the Bag Pipe player that we would have to cancel because no one was replying. The cleanliness was excellent, They take good care of the place and the patients. This is where I don't think you can find better. They are incredible. When it comes to the quality of care, again I don't think you can find better. Those gals are the absolute best and my mom loved spending time with them. Food was good and were always having fun with mom . Mom loved the activities, especially the music and dancing. I think this a a great deal for the cost. As long as Mom's happy are whole family was happy. Thank you a Place for Mom and Brookdale.

Brookdale Hendersonville East is a clean and well maintained; very helpful staff; convenient location; staff is very friendly and social with the residents. Those are some of the things we like the most about this community

I cannot understand the high cost, although all memory care centers are all very expensive. We had a good experience overall. The only negative is that Mom has trouble walking and uses a walker with care. She walks very slowly but needs the exercise. Within a few days of being admitted, she was given a wheelchair and moved around in the chair. I never saw her use the walker again. She was signed up for PT once a week, but I don't think she was walking on a daily basis. She did get a lot weaker during her stay at Brookdale. I wasn't there every day, so these are just my observations from the visits my Dad and I had.

I moved from a senior living facility in Denver to Brookdale Tamarac Square two year ago. I am well pleased with the Brookdale facility and appreciate the staff that greets the residents with friendly smile

We toured Brookdale Clarksville during our search for a facility for my parents. This facility was a pretty nice place, but not what my parents needed. The only negative was a certain gloominess. It wasn't a bright and welcoming environment.

There are a few areas that could be improved on, but based on the experience we have had so far with Brookdale Trillium Crossing we would absolutely, over and over again recommend this community to other families. It's a beautiful place, and my mom is very happy there.

Everyone has been so friendly and helpful helping me and my dad navigate through this stage in life for him. I would not have been able to do this without the staff at Brookdale. The nurses have been great with all of my questions and concerns.

They are unbelievably friendly and helpful. The staff, the residents, the visitors are all happy and inviting. We picked this community, because of the price and the friendly staff/residents.

Brookdale Monument Valley has been a tremendous help to my family. While, unfortunately, my Dad’s needs were not something they were able to accommodate at their facility, [name removed] and [name removed] went above and beyond to help me find somewhere that was a great fit. They both offered amazing advice and were very patient, even after knowing we were going to have to explore different options. When I toured their facility, it was very well kept and the residents all looked very happy and taken care of. If I ever found myself needing their services, I would definitely feel a sense of comfort and relief knowing my loved one was in their care. There was never a point where any of my interactions felt like it was a ‘transaction,’ but rather that of sincere desire to help find my Dad the care he needed, even if it wasn’t with them. Being COMPLETELY out of my element and having zero clue where to turn, I appreciated this beyond belief.

My loved one is currently a resident at Brookdale Arvada. The staff is very friendly and accommodating. The housekeeping is good. At this facility, they communicate well with the family in regards to your loved one. I have no complaints about the food and have not heard any from my loved one, so it must be pretty good. I would definitely recommend Brookdale Arvada to others, particularly if value is a consideration.

Nice and helpful staff! Food is also pretty good! We picked this community for our loved one because, it was convenient and they had spacious rooms!

I had to find a community for my mom on an emergency basis. The Brookdale team was fantastic - I toured two facilities virtually and then flew in to tour them in person. After selecting Valencia, they set up a respite room for my mom so I could get their immediate support while I then packed up and moved her belongings. I have been pleased with the attentiveness to the staff, their attention to my mom's specific needs (and making her feel special), their communication with me, the social activities available, their transportation to appts, the facility itself, and even the meals. If you live in ABQ, you know it's not a great part of town - but the community is gated and feels welcoming and safe. My mom's studio unit is just large enough for me to create a mini-version of her home with furniture and decor. I had a lot of worries about placing my mom and not being nearby - I'm grateful it has turned out so well and she is happy!

My loved one is currently a resident at Brookdale Colonial Park and most everything has been great for him at this facility so far. The cleanliness is great, however I was very disappointed in the condition of his bathroom. There was urine on the toilet and the sink and room were dirty. Also, one suggestion for improvement: they need to inform new residents of all of the activities. We had to find out many things on our own. We never got an orientation for the facility and didn't know about the hair salon or all of the great activities provided.

I feel like we were lucky to have landed at Brookdale Centre Pointe Boulevard. I looked there before, but my mother had a wound that they were unable to take her for (this was the first I learned about this and it is true of all ALFs. They were very helpful in explaining this and my mother received skilled nursing until she was healed enough to be accepted). The staff is very friendly and caring. They know all of the residents, and their personalities... And they know the families. I am always recognized when I visit. They always know right where she is. They keep me in the loop when she's having problems (my mom has a few), and always notify me if something concerning is happening. The move in process was easy. We were able to set her room up to be homey for her, hanging pictures and bringing in her furniture. I can't really attest to the food... My mom is an incredibly picky eater. She believes herself to be "allergic" to most everything, and there are days when she lives on eggs and applesauce. She will eat other things occasionally and the staff has been good at finding her things that she will eat. I would recommend Brookdale Centre Pointe Boulevard to anyone who needs Memory Care.

Everyone at Brookdale Tanglewood Oaks has been pleasant and very professional. I feel like my wife is safe and is being well taken care of. They have also responded to my questions and concerns in a timely manner.

Living conditions were big, friendly staff, it was a good location because my brother lives only a few blocks away. Unfortunately my dad had to move to a memory care facility better equipped to deal with dementia patients.

We were not able to experience a lot within this community because our loved one had a stroke and was never able to move in. However, everyone seemed really happy to be there. Residents as well as all the employees we met.

I have had 3 family members and 2 separate friends of family (on my suggestion) move to Brookdale W Eisenhower Parkway. I cannot say enough good things about the people and community! The staff treat the residents like they are family, with love, respect, kindness and compassion. I am so grateful to everyone that works there - from cooking their food, to making sure they are bathed, or just holding their hand. This is where you want your loved one to be! Safe, loved and cared for!

Staff was amazing and a huge comfort during an extremely stressful, scary and emotional time for me family. It was a huge comfort to have the support of such caring and knowledgeable staff. Our experience with Brookdale Olympia East was very positive.