Brookdale

The facility in the memory care wing is a little dated but the level of care from the staff makes up for it. I feel like they truly love my Mom. It’s a great value and Mom enjoys the food. The nurses and medical team seem to be attentive to her needs as well.

Personally, I think my experience (and my mom) is better than average because I go over there almost every day and spent a lot of time especially in the beginning making sure everything was done that was supposed to be done and let them know when it wasn't. I would suggest that a family member or friend get to know the staff (at least the ones in charge) and communicate any issues the resident is having. The staff I have dealt with have been very supportive and responsive. I know not everyone has someone that could be there frequently to check on things, but I know it makes a difference .

The staff at Brookdale Camino del Sol is very friendly, there are lots of activities, and the quality of care is good. It does seem very expensive, way more than what insurance covers.

Like activities

It's a very nice facility. The coordinator and faculty are very helpful and nice. They take care of all their needs

They have a high turnover especially in Dining so Dad says the meals are hit and miss. Same with most other positions. It's always someone new when I visit for lots of positions in nursing care. But they are always very kind and helpful. I wish they paid more so folks would stick around. They do keep the place clean and take good care of Dad. He's happy and only complains when a meal is particularly bad. The front desk ladies are wonderful and so friendly. [name removed] in the office is so easy to work with. The new nurse is very kind and likable. I know it's hard for them to keep people but the ones they have are great.

What we like the most about Brookdale Murrysville is the responsiveness of the staff as well as the great communication regarding any health concerns and add items like hair dresser is very convenient

They could have more help, but that is everywhere. The staff at Brookdale College Square is so good and helpful. They treat all the residents with love.

The staff was great with my mom. She was there for a short time, but the time she was the staff was great with her. They came to help every time we called no matter what time it was. They helped a lot during a rough time for our family.

Our loved one seems to be happy there, and that is what is important. Oh yes, I would recommend this community to other families based on the experience we have had so far. I know a handful of people whose parents live at a Brookdale.

Our family's recent experience. Nice environment and community. Management staff is new so a lot of miscommunication. Would recommend but again need to know what questions to ask regarding extra charges.

When help is needed, they are always quick to respond. My apartment size is pretty small. We have resident meetings. I don't like their seating policy in the dining room. Overall I would recommend Brookdale Brea.

I think Brookdale Tanglewood is very nice the staff seems friendly my concerns for my mom is the cost of the care we have to really watch her budget she is paying more than she makes in a month & I know the more care she needs the more they charge we are trying to get some financial aid & if we don't get it may come down to moving her out I'm hoping I don't have to because likes it there & she likes it there . I would say mom really likes it there & that is a huge load off my mind when I started looking at places for her that was a main concern because she had always lived on her on but she is happy there & that's great !

Common areas were updated and attractive, rooms were nice, staff is very friendly, and cost was very competitive. They are very good for fairly healthy seniors but maybe not best suited if someone is completely immobile and requiring frequent support.

It was a good place in general, I would recommend them. The woman who runs the memory care programming is very good.

The staff is great..they are just a little short handed as are most facilities today...the food could be better...and more activities...the setting is nice..backed up to a forest with good outdoor spaces. I would recommend Brookdale Oswego Springs Portland to others looking.

My Mother lived at Brookdale Niagara Enhanced Assisted Living Community for over a year. Her mobility and eyesight were failing. From conscientious aids, she received excellent help and care with showering, laundry, medication, and pain relief. Many were outstanding. She never missed breakfast, her apartment was kept clean, and many outings and events were planned. At the time my mom left the facility, the Management Team in place was top-notch and extremely approachable! I remember asking my Mom if she was happy living there and she answered "Yes, we're family." There were some "trials and errors" along the way, but always with the forward look to improving.

[name removed] was awesome, willing to connect with me at any time to set up tours and visits, and to answer questions. She gets five stars! The only wish I have is that there was more information on each facility. For instance is the food good, are the residents kind, are there exercise classes? The first place we took our mom to had dreadful food, and the residents were shockingly unwelcoming. I asked a table of four if she join them (on her first or second day) and they said “no, it’s not allowed,” and at a second they were saving so wine’s place.we moved her after two months to a place that is much better. If a Place for Mom could provide more detailed information and reviews, that would be a good addition to their services. Thanks for the help.

For my loved one's long term policy, they need a form filled out and sent in at the end of the month and the invoice hasn't been done properly several times. I also didn't receive a statement for September from Brookdale before payment was withdrawn from her checking account. Hopefully these issues improve. I get tired of having to make phone calls to SHIP and Brookdale.

For months they did not have a social Director or a bus driver. The residents were planning their own activities as best they could. Finally, they got a social Director and then that last a bus driver. It is better now, but it shouldn't have taken that long. My loved one is happy there with their care and the activities now.