Brookdale

The staff are very friendly and they are communicative with the family about our loved one. They are attentive towards my loved ones. There are three meals a day served and there are choices for the residents to choose from. There are activities for the residents to participate in, if they choose to.

I had a pretty good tour experience with Brookdale Montrose. The reason I did not choose this facility was because I am a maintenance guy and I could tell it was not kept up as well as another place I was looking into. It is also not as new though.

Our family had an in person tour and all the staff we met with seemed really nice but it was just to far out of our budget

Good community, but on a busy street. I felt it would be to noisy for my loved one.

I've been very comfortable. The food is good. I've met some very nice people. Its just been great. I've enjoyed it more than I thought I would.

Especially for the cost, it's been great so far. And Mother seems to like it, which is the most important thing. Not all the time, but sometimes communication could be a little better. If I call to speak to the director, they're always in a meeting. But for the most part they call me back. And I know they're busy taking care of everybody. Her daily care seems fine. Little things that bother me (for instance, sometimes I find her in someone else's clothes) don't bother her. So I try to keep that in perspective. And I see that the staff are very attentive to her, especially now that she's in the memory care unit.

From our initial tour & throughout my husband's 3 week stay, everyone was very caring and concerned. The executive director, maintenance person were all hands on & approachable. I want to thank everyone for their help.

I thought the community was very nice during the tour. The location was further for family to visit than we wanted.

I would overall tell others that my loved one is happy here and it has been a positive experience so far for us. My loved one loves the food served, there are choices to choose from, and there are two meals served a day and the resident gets to choose which meals they attend. The apartments have a full kitchen in them. The washer and dryer are communal and are in the same building for the residents to use.

Brookdale University Park evaluated my mother and at first they said that she needed memory care but we got them to reevaluate and they went down to assisted living. We were happy with this choice because we knew she did not need memory care yet. They were more than willing to reevaluate and made it an easy process on the family. I would recommend them to others looking and already have. As long as she is happy and well cared for, we are happy as well.

Our loved one was very nervous about going through this whole process but when we arrived to the community the staff introduced her to a resident who is also an ambassador for the community to take her around which really broke the ice and we really appreciated that. Our loved one does not always participate in the activities but they do have a lot to offer from what we can see.

Our family had an in person tour and we were very impressed - the facility was a little older looking but that did not bother us. The staff we met with were great but in the end the price for the care was just to expensive for us

Everybody is short handed which we understand but sometimes things may get overlooked and certain attention fall through the cracks like medication management. However the friendliness of everybody has really stood out and we do think our loved one is getting along really well there.

Right now they are struggling with staffing

We toured with Brookdale Lakeway and it was very expensive. When we were walking around we noticed that a lot of the residents were just slumped over in their wheelchairs - it was depressing and it just seemed like they needed a lot more care than my loved one. It was just not the right fit for us.

Our family had an in person tour and the tour experience was just fine but the community itself, the rooms we saw and the view the rooms had was just not our cup of tea

Our family had an in person tour and it was a nice tour but to us it just seemed a little to smaller and a little dingy

Good community, too far for family to visit.

We had a great tour experience with Brookdale Montclair Poulsbo. The facility was very nice but it was older and not as updated as some of the others that we were looking at.

All of the staff members seem to be pretty nice and all have a pretty good attitude. From what activities our loved one does participate in we do think they do a good job there and overall we would recommend this community to others based on our experience. We know they are struggling with outside circumstances like everyone else but we do think they could work to improve the overall quality of the meals - that is important to the residents and it will help to keep their morale up.