Longevity Senior Living

The best feature is the friendliness of the staff. We were very happy with the staff. The community is clean and we were happy with the activities that were available for our loved one. The care services were acceptable.

I think my judgements a little different, my mother, on some levels needs more care than what they offer and on other levels doesnt. The problem is that my mother has not been giving the same kind of efforts you would hope a person would when they're going through rehabilitation. The place itself is great, they try to get her to walk, musicians come in there and there are other things for her to do but she's just not choosing to get involved. I think overall she would rather be at home than somewhere else and her mind's a bit off so I take it was a grain of salt.

Close to my house is reason for choosing this community. Seems like the right choice however it has only been about 6 weeks of residency.

The new director is great. The head nurse is awesome as well are most of the caregivers. BUT, the activities provided are repetitive and not engaging. There is very little attempt to build community or to create a stimulating environment for the residents. The activities department does not communicate with families via social media or any app to let us know what our mom is doing each day. These are the last days on planet earth for these beautiful humans and their lives are not being honored. Daily activities are SO IMPORTANT!

The staff is fine, the lights have been out on the front parking lot for months but they finally got one fixed. Overall it's ok.

Check on your family members often to keep the staff accountable. For the most part, I would recommend the facility. I would just have those who have family there check in on them, do skin checks, and ask the staff questions about the care and weight. We found that they were doing the bare minimum and some things were missed often.

A few things are better than others the shared bathroom could be better taken care of better and sometimes you won't see any staff when you visit after 6pm more outdoor activities. It is nice compared to other facilities in Granite City, so I would recommend them.

It's a very nice place if they do not require much assistance or observation. We picked this community because of the location but Memory care was not right for our loved one.

My loved one liked the food. It was a pet friendly environment, which was important. I would recommend to other families. My loved one needed more services than they provided.

They are unable to keep kitchen staff, and it has been a turnover in staff. There was billing issues. They took a long time for food to be served. The RA;s are magnificent, and I have nothing but kind words to say. The physical therapists is awesome. The are all very nice and polite. The activities is good, and the director is awesome. The kitchen service should be better.

no patio homes, just apartments. not ready for that at this time Exceptionally pleasant manager

I had recently take a tour of this community for my father and It felt very rushed. I had dropped by on a Saturday afternoon to see the place and honestly I was not that pleased with the experience. The guy seemed to be just feeling in so did not have many answers and it just didn't seem to be the same quality as other facilities I had looked at.

My loved one has been here for over 18 months. A lot has changed at Autumn Leaves due to the house cleaning of management and staff over the least 6 - 7 months. The new staff is fine, no real complaints, but the homey feeling and family atmosphere is gone. The focus is on profit now, on bringing in more residents, or at least that is how it seems to family members that have been here a while. The extra bit of warmth and attention that initially drew us to Autumn Leaves is no longer there. Caregiver and nurse turnover is greater than it was even a year ago, and that is not beneficial to the residents. I don't know what is causing the turnover, but the connections my loved one made with the previous caregivers is long gone. If you are new to Autumn Leaves, you will probably think it is a fine place (and it is, compared to some of the other places out there), though rather pricey for what your loved one is receiving. For my family, genuine family atmosphere (the former director's own children would come in and spend time with the residents, too) that drew us to Autumn Leaves of Oswego initially, and for which I was willing to pay the extra money for, is no longer present. Do know, the price will go up at least 10% every year but your loved one will not see a benefit from the price increase. Profit is everything now. I do hope this changes, and loving care and genuine warmth returns, since that is what drew us here in the beginning. It is a fine place, but it could return to being a wonderful place again.

My mom was treated very well. The staff there is very attentive and friendly. The facility is new and is very nice because it has some nice amenities. However, it's on a very small parcel of land and there's really no room outdoors. They have 2 or 3 small couryards but they're not big enough for walking; they're fine for sitting. More importantly, they have a couple of residents that I think are placed inappropriately. There is one gentleman that constantly urinates all over the place and takes his clothes off mutilple times a day. He also goes around trying to get into all the rooms and being that it's a memory care place the residents can't always remember to lock their rooms. There is another gentleman that eats everything you put in the common refrigerator. I don't think they have enough staff. They have 2 people in the evenings for 12 fo 14 people. My mom is home now. We took her out of there because it's too expensive. Even if it weren't she probably wouldn't have stayed.

I really enjoyed the tour here but the prices are to high and as much as I would like for G to go there, I simply cannot afford it. They have room for 45 and only 11 spots, if they brought their prices down they may find they can sell more rooms and get more residents because they have a very nice home

I would say to make sure that what they say they are going to do that they really do it because that was the problem for us. There are activities but my loved one does not do these activities in the community. The staff are okay and there is a lot of turnover. The communication is very slow unless I am initiating the conversation instead of being proactive.

My husband was there for 6 weeks and we had to move him. His basic needs were not met, even though they promised they would be. He has dementia and does not have the ability to take care of himself. For the 6 weeks, he wasn't shaved. His hands were dirty and he didn't even have a wash cloth in the bathroom. He had on women's shirts a couple of times. He has aggression issues and they didn't know how to handle it. He's been gone a month now and I still don't have a corrected invoice for two months ago.

It wasn't the worst place on the face of the earth, but I wouldn't go back. Cleanliness was terrible. I was not impressed with the staff. The food was good, and her little apartment was cute and had some nice features. So if you're there and can take care of yourself, you'd do fine. But if you need more care, then they fail miserably. My loved one needed more care. She wouldn't take her medication and needed it administered to her. She ended up in the hospital after not taking her medication 9 out of 10 days, which they never contacted me about. She presented at the hospital filthy, and they said she refused baths. I feel like they didn't care about taking care of her at all. I was finally able to go in when she was released from the hospital, and I saw they would leave her food just sitting there uneaten. They didn't care whether she was eating or not. They tried to prevent me from moving her to a different facility, and I had to get a lawyer involved. They didn't seem to care about anything until I gave them our 30-days notice.

The place is really nice and when there was snow they cleared it up very quickly. However, the value is a lot to high and when it comes to the meals you fill out a menu stating what you like and do not like, and more than sometimes they mess up the order. Sometimes when i request a phone call from maintenance or the head lady in charge i very rarely get a call back.

This place is wonderful if your loved one needs bare minimum help. They are understaffed and they provide poor training. My father was having issues adjusting and the only doctor or nurse visit he received was over the phone. It just got worse from there. We had to move out because their staff couldn't handle him. They raised his care level drastically after one month. They overmedicated him to zombie status. To add insult to injury, they overbilled us on the last month. I would recommend this place if you need to get back at someone. Otherwise, steer clear.