Longevity Senior Living

Poor management, Residents are not taking care of. Lies lies lies just sell an apartment god forbid you need maintenance or a nurse. Beware ?? Pop in and check on your loved ones. Make sure they are getting their medication and showers. Hold them responsible for there actions because your loved one is worth it!

My family members lived here for a short time. Lack of staff Used agency that did not care. Plus lack of management. Had spoken to upper management and never did anything. The director is useless and labeled my family member as psychotic!!!! This company only cares about money! My family members passed away and no condolences! If you value care for your loved one do not move them here. This place does not respect their staff or the family of the people that live here.

My sister lives in an unkept room. I hear resdents requesting help and they are ignored by the staff.

Since we moved in 5 months ago the facility has declined greatly. Several of the administrative staff have been replaced . The maintenance and housekeeper have both quit, therefore the facility has become unclean and the rooms are not being cleaned properly. We were promised a shower three times a week but if we are lucky once a week -if we complain. The caregivers are not answering the call lights in a prompt manner in the night. I don't think there is a good training for them to attend to residents with dementia. The caregivers are expected to do more than caring for the residents, like house keeping, feeding, cleaning rooms laundry, etc. The meals are always late and the times have been adjusted to accommodate the schedules of the caregivers.

When our family member first became a member of the Autumn Leaves community in July of 2013 we absolutely loved it. As soon as we walked through the door to visit we were welcomed by the staff that knew us by name and shared information and stories about our family member. The staff went out of their way to let us know how she was doing at all times. We felt comfortable and like a member of the community. We loved all the staff, unfortunately that is no longer the case. I would no longer recommend this facility. The level of care has changed dramatically. We were rarely given updates on my family member's condition and even though we visited frequently many of the staff had no idea who we were including the director for several months. There is a definite change in the culture. The one bright spot is the activities director.

The care at this community was not what we wanted. The staff wanted my father's door closed at all times. The staff constantly called my sister for no reasons. The staff called an ambulance that was not needed. We were informed that this community calls the paramedics when they dont want to help residents. This community is not recommended due to the care. My father is no longer there and doing well. Families should tour this community before they make a decision for the care of the family.