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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 55 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 2,588 reviews and an average review rating of 4.4 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.8

Review Score

2,588 reviews
55 communities
8 senior living award communities
Starting from $X,XXX/mo
3 community videos

Merrill Gardens community listings

Showing 55 communities
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Turners Rock Senior Living Community

3911 E State Hwy D, Springfield, MO 65809

Starting at$X,XXX+ monthly
19
19 Photos available
16
16 Floor plans available
10
Review Score
79 reviews

My mom was one of the first to settle in the newly developed facility. She just turned 95 and the staff, as usual, was helpful, courteous, and "above and beyond" in making it successful for her. She...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.

... Read more

Mission Ridge

4349 South Kansas Avenue, Springfield, MO 65810

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
58 reviews

I've lived at Mission Ridge for almost 3 years and I love it here. The people are all really nice and the food is wonderful! I would highly recommend it and know anyone who lives here will be happy.

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Located in the Southwest area of Springfield, our brand-new community offers quality senior living at its best. Mission Ridge senior living offers independent retirement living, assisted living and memory care. We feature spacious private apartments and stunning amenities.Our community is...

... Read more

Merrill Gardens at Wright Park

5 S G St, Tacoma, WA 98405

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
44 reviews

My mom is in a studio apartment with a huge closet and her own laundry facilities on the 6th floor with a fantastic view of both Mt. Ranier and Commencement Bay. The staff has been very supportive and all...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Greenville

90 Payne Street, Greenville, SC 29601

Starting at$X,XXX+ monthly
25
25 Photos available
9.7
Review Score
26 reviews

Well it is ok but on the weekends the service is very slow and the food at times not too good. The apartment is nice but a tad small main bedroom. All in all for now I would say it's ok.

Provides: Independent Living

At Merrill Gardens Greenville, we’re proud to be a family-owned community built on generations of experience in senior care. Our mission is simple: create a warm, welcoming environment where residents feel supported, connected, and truly at home.Located in vibrant downtown Greenville, our...

... Read more

Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Starting at$X,XXX+ monthly
21
21 Photos available
8
8 Floor plans available
9.6
Review Score
114 reviews

It was a little of a struggle at first as my mom had to share a room in order to get in. 2 weeks ago she moved into a 1 bedroom efficiency and she is very happy. It is the perfect size for her. She likes the...

Provides: Assisted Living, Memory Care, Independent Living

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...

... Read more

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.6
Review Score
84 reviews

The daily staff are wonderful. Very accommodating to the varying needs of the resident and the family members. They worked very hard to get our mother to eat, bringing her meals off schedule and trying to...

Provides: Assisted Living, Memory Care

The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...

... Read more

Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

Starting at$X,XXX+ monthly
17
17 Photos available
5
5 Floor plans available
9.5
Review Score
90 reviews

Initially it was great. I know there have been some concerns about proper staffing and dining options (based on my Mom's feedback). They have changed managers and key staff (they left). This was concerning...

Provides: Independent Living

Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...

... Read more

Merrill Gardens at Barkley Place

36 Barkley Circle, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
9.5
Review Score
85 reviews

The staff is great and friendly but there are some inconsistencies with staff coming in every morning (like they're supposed to) to check on her and she has complained about the food but overall she loves...

Provides: Assisted Living, Independent Living

Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...

... Read more

Truewood by Merrill, Modesto

3420 Shawnee Dr, Modesto, CA 95350

Starting at$X,XXX+ monthly
18
18 Photos available
6
6 Floor plans available
9.9
Review Score
82 reviews

I'm 100 percent satisfied with every aspect of the Truewood Facility. I'm not only surprised by the quality of the food, the friendliness of the people, and the overall willingness of the staff to help us in...

Provides: Independent Living

Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...

... Read more

Merrill Gardens at Hillsboro

146 Northeast 4th Avenue, Hillsboro, OR 97123

Starting at$X,XXX+ monthly
30
30 Photos available
9.8
Review Score
17 reviews

When I entered the community of Merrill Gardens Hillsboro, I immediately felt at home. I was warmly greeted by [name removed] at the Front Desk and [name removed] , who would tour me around the facility. It...

Provides: Assisted Living, Independent Living

We are proud to introduce our new senior living community in historic downtown Hillsboro. Our location offers easy access to a wide variety of amenities, parks, museums and more!Managing a packed calendar of enriching activities is a full-time job and our Active Living Program Director is up to...

... Read more

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Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

Starting at$X,XXX+ monthly
14
14 Photos available
21
21 Floor plans available
9.7
Review Score
26 reviews

All office staff are friendly and helpful. The caregivers that we have worked with are very friendly and caring. Dining room staff is very friendly and so is the cleaning staff. Overall it is a very...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Santa Maria

1220 Suey Road, Santa Maria, CA 93454

Starting at$X,XXX+ monthly
9
9 Photos available
13
13 Floor plans available
9.5
Review Score
54 reviews

Staff very friendly and professional, food is food. Room size is adequate. Overall cleanliness is above average. Not involved in activities.

Provides: Assisted Living, Memory Care, Independent Living

Conveniently located between San Luis Obispo and Santa Barbara, Merrill Gardens at Santa Maria is a campus-style retirement community that provides a wide spectrum of care. Enjoy being near golf courses, wineries, the Veteran's Administration Building and Marian Regional Medical Center. Take...

... Read more

Murano Senior Living

620 Terry Ave, Seattle, WA 98104

Starting at$X,XXX+ monthly
1
1 Video available
19
19 Photos available
9.5
Review Score
33 reviews

The one-bedroom is small but sufficient for two people and manages to include two closets, ample bathroom storage, and a full kitchen. it's actually got three closets plus lots of separate pantry cabinets...

Provides: Assisted Living, Memory Care, Independent Living

Murano specializes in creating an experience of unmatched hospitality for residents and guests alike. We offer independent living, assisted living, memory care, and state of the art programs such as Bridges and Bridges Bistro for those in early stages of memory loss. Our community also offers...

... Read more

Truewood by Merrill, Boise

2600 N Milwaukee Ave, Boise, ID 83704

Starting at$X,XXX+ monthly
16
16 Photos available
6
6 Floor plans available
9.5
Review Score
138 reviews
Provides: Assisted Living, Memory Care, Independent Living

Choice, independence and new friends await you at Truewood by Merrill, Boise. Our lovely two-story building lends lush courtyards, a dedicated staff and many planned activities to our residents. Our friendly licensed nurses and caregiver teams ensure every resident at Truewood by Merrill, Boise...

... Read more

Merrill Gardens at Woodstock

12730 Hwy 92 E, Woodstock, GA 30188

Starting at$X,XXX+ monthly
16
16 Photos available
6
6 Floor plans available
9.5
Review Score
38 reviews

Staff admin - caring, empathetic, engaging. The remember you, the respect your parent, they share when there is something going on in a respectful manner. Any doable idea is welcomed. The manager is direct...

Provides: Assisted Living, Memory Care, Independent Living

This beautiful community outside Atlanta oozes southern charm with all the modern conveniences - including spacious apartments with washers and dryers and full kitchens in most units, a theater, wine bar style bistro and lots of cozy common areas. Relax with friends in the landscaped courtyard or...

... Read more

Merrill Gardens at Sheldon Park

2440 Willakenzie Rd, Eugene, OR 97401

Starting at$X,XXX+ monthly
13
13 Photos available
6
6 Floor plans available
9.4
Review Score
113 reviews

The staff are amazing. They have been extremely responsive to all of our needs and concerns. Every place could use a full time doctor and 3 nurses that are "hospice care" level humans. (Think Angels) You are...

Provides: Assisted Living, Memory Care

Merrill Gardens at Sheldon Park is a beautiful place to live within the prestigious Ferry Street Bridge-area of Eugene, and it is also near Springfield. Our neighborhood offers a small-town feel with all the conveniences of big city living—world class shopping and dining, a commitment to the...

... Read more

Truewood by Merrill, Pinole

2621 Appian Way, Pinole, CA 94564

Starting at$X,XXX+ monthly
22
22 Photos available
14
14 Floor plans available
9.4
Review Score
56 reviews

I would recommend Truwood to all seniors. The amenities are prolific! Staff is kind and accommodating (with the exception of Lillibeth, the business office administrator). She has poor bedside...

Provides: Independent Living

Truewood by Merrill, Pinole provides a fulfilling, independent lifestyle in a welcoming environment.Perched atop hills overlooking San Francisco bay, you'll love our beautiful views, magnificent facilities and caring staff. Residents also appreciate the convenience of living in a community just...

... Read more

Merrill Gardens at Tukwila

112 Andover Park E, Tukwila, WA 98188

Starting at$X,XXX+ monthly
17
17 Photos available
9.3
Review Score
37 reviews

The apartments are beautiful and well-appointed. The staff is incredibly caring, food is tasty. Love that the dining room is open 7 am to 7 pm! The facility is kept very clean, and issues are attended to in...

Provides: Assisted Living, Memory Care, Independent Living

You’re going to love it here. Merrill Gardens at Tukwila boasts beautiful views, engaging programming and much more. With spacious apartments, stunning common areas, and a variety of amenities to serve you, Merrill Gardens offers a wonderful place to call home.It's all about choice. Choose from...

... Read more

Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Starting at$X,XXX+ monthly
20
20 Photos available
14
14 Floor plans available
9.3
Review Score
70 reviews

My mother is as happy as one can be in a memory care facility. [Name Removed] the activities director, is wonderful. The nurses and caregivers seem very nice as well. .om seems well cared for.

Provides: Assisted Living, Memory Care, Independent Living

Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...

... Read more

Truewood by Merrill, Ocean Springs

1260 Ocean Springs Rd, Ocean Springs, MS 39564

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.3
Review Score
48 reviews

All of the staff and administrators have gone above and beyond to help my mom transition to her new living situation. I know she's hasn't been easy to handle. When speaking with my mom, she enjoys the food...

Provides: Assisted Living

Truewood by Merrill, Ocean Springs is a premier personal care community along the Mississippi Gulf Coast. It’s a community you’ll be proud to call home. Here, you can center yourself and focus on living the good life, and we will take care of the rest. We offer world-class personal care for...

... Read more

Truewood by Merrill, Glen Riddle

263 Glen Riddle Road, Media, PA 19063

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.3
Review Score
94 reviews

The staff has been very helpful and respectful. The apartment size is good, just right for mom's needs. I would recommend them to others who are searching for senior living for their loved one.

Provides: Assisted Living, Memory Care

There are assisted living facilities. And then there's Truewood by Merrill, Glen Riddle. One reason why our community is such a special place to live is that we understand every family wants the very best for loved ones.As a company that is family-operated, our commitment is to each resident...

... Read more

Novelle by Merrill Gardens

3355 Almaden Expressway, San Jose, CA 95118

Starting at$X,XXX+ monthly
28
28 Photos available
9.2
Review Score
8 reviews

Staff is top notch. Trained very well, kind and compassionate. Food is healthy and tasty with a wide variety. Facility is beautiful. Rooms are spacious and comfortable. I absolutely LOVE them!

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Solivita Marketplace

4602 N Marigold Ave, Kissimmee, FL 34758

Starting at$X,XXX+ monthly
13
13 Photos available
9
9 Floor plans available
9.2
Review Score
78 reviews

Room size was good. We had a 1 bedroom with balcony, large living space, kitchen, large bathroom and closet. They had a variety of planned a activities and many residents got together for games. Food was...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Merrill Gardens at Solivita Marketplace! Enjoy the sunshine while our community gives you the chance to kick back and enjoy the Central Florida lifestyle. Our senior living community is perfectly situated around the corner from the Poinciana Medical Center, and just a short drive from...

... Read more

Merrill Gardens at Gilroy

7600 Isabella Way, Gilroy, CA 95020

Starting at$X,XXX+ monthly
24
24 Photos available
6
6 Floor plans available
9.2
Review Score
51 reviews

Right now my views on Merrill are in flux. I sent a Valentines floral gift. My card was removed and placed in someone's office! I was told that flowers were no longer allowed. OK, only a bit of notice would...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Gilroy is a gated senior community set on a tranquil five-acre tract near downtown Gilroy. Enjoy a plethora of relaxing activities and attractions — art and food festivals, boating, hiking areas, golf and shopping. The team provides a high level of services in addition to...

... Read more

Sunshine Villa, A Merrill Gardens Community

80 Front St, Santa Cruz, CA 95060

Starting at$X,XXX+ monthly
14
14 Photos available
9.1
Review Score
44 reviews

The staff here at the Merrill Gardens retirement/residential community, in Santa Cruz, Ca., where I reside, can be described as tremendously essential, responsible and wonderfully attending supportive, not...

Provides: Assisted Living, Memory Care

Sunshine Villa, A Merrill Gardens Community is a beautiful community located in the center of all the action. We are within walking distance of the Santa Cruz Wharf, beach and boardwalk. Our beautiful building has a charming personality—and a fascinating past—all its own. Sunshine Villa, A...

... Read more
Viewing 1-25 out of 55 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • March 22, 2022

Truewood by Merrill, River Park - Permanently Closed

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • April 25, 2022

Reviews
for Merrill Gardens

8.8
Review Score
2,591 reviews

Review Score

2,591 reviews
8.8

Out of 10


5 star

63%

4 star

25%

3 star

8%

2 star

3%

1 star

4%

A Place for Mom has scored Merrill Gardens with 8.8 out of 10 using our proprietary review score based on 731 reviews in the last 2 years. Over all time, Merrill Gardens has 2,591 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
1,629
623
185
72
82
Date Submitted
198
427
731
Reviewer
353
1,555
623
20
Care Received
786
878
852
1-20 of 2591 reviews
Sort by

5.0
loetta b - Toured community
Not Sure
October 20, 2026

Very good visit learned a lot [name removed] answered all our questions. We will make arrangements with [name removed] to go to lunch some day with residents. I'm leaning the way this this might be where I go. Thank you for arranging the visit

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Not Sure
October 20, 2026

Nice place and will feel comfortable in placing mom in their memory care. We've been on their wait list for 2+ years. Don't delay get your name on the list if you feel this is the way you want to handle life's challenges.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Cheryl K - Family/Friend
Assisted Living
October 16, 2026
Wonderful Place for Seniors

Truewood is a wonderful, caring place for your loved ones! The staff is compassionate and caring and very attentive to the needs of the residents that live there. Plus, the dining room has wonderful food and choices at all of the meal times. Overall I would highly recommend the facility to anyone looking for assisted living accommodations. You will not be disappointed!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sharon L - Toured community
Independent Living
October 14, 2026

The facility is clean and the staff is knowledgeable and kind. The resident is given great value for the price per month. They make the residence feel at home.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Nancy J - Resident/client
Independent Living
October 13, 2026
Excellent Choice

When I entered the community of Merrill Gardens Hillsboro, I immediately felt at home. I was warmly greeted by [name removed] at the Front Desk and [name removed] , who would tour me around the facility. It was then, and continues to be, a nurturing and friendly atmosphere, and every staff member is outstanding. This is my “forever” home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Tauni M Bernhard - Toured community
Not Sure
October 12, 2026

Absolutely the nicest staff. This beautiful facility was so clean, the air wasn't unnatural smelling. Great activities for all to enjoy. Best place for our Mom in time down the road.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Lorene Y - Resident/client
Assisted Living
October 8, 2026
Wonderful place

I've lived at Mission Ridge for almost 3 years and I love it here. The people are all really nice and the food is wonderful! I would highly recommend it and know anyone who lives here will be happy.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
BK - Family/Friend
Assisted Living
October 8, 2026
Verified Review
Perfect Place for Mom

My mom is in a studio apartment with a huge closet and her own laundry facilities on the 6th floor with a fantastic view of both Mt. Ranier and Commencement Bay. The staff has been very supportive and all know her by her first name. She likes the food and finds the other residents friendly and inviting. She engages in activities and has thanked my sister and I several times for finding such a wonderful place for her to live. They have daily exercise classes, games and craft activities, trips into town, weekly entertainment. The list goes on and on. We think it is of exceptional value. She is much happier here than she would have been if she had continued to live in her own home. She is happy at Merrill Gardens at Wright Park and the family is also happy that she is there.


5.0
Pam Ungashick - Family/Friend
Independent Living
October 7, 2026
Mom LOVES Turners

My mom was one of the first to settle in the newly developed facility. She just turned 95 and the staff, as usual, was helpful, courteous, and "above and beyond" in making it successful for her. She absolutely loves living there... from the manager, [name removed], to the activities director, [name removed], and all those who serve in dining and cleaning. They are respectful, kind, and watchful. I'm so glad after five years that my mom is surrounded by such a supportive community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Chip P - Toured community
Independent Living
October 7, 2026

Seems like a very nice independent living place. Friendly people, friendly staff, great food and activities.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

4


5.0
Maritsa C - Toured community
Independent Living
October 6, 2026

I did a virtual tour with [name removed] and she was amazing. She took the time to show me all the amenities and really make me feel good about my decision to bring my brother to live at Fig. He is really excited to move in.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Allen - Resident/client
Assisted Living
October 2, 2026
Verified Review
Welcome to our home!

Staff very friendly and professional, food is food. Room size is adequate. Overall cleanliness is above average. Not involved in activities.


5.0
Tonya M - Family/Friend
Assisted Living
October 1, 2026
Verified Review
Overall would recommend

It was a little of a struggle at first as my mom had to share a room in order to get in. 2 weeks ago she moved into a 1 bedroom efficiency and she is very happy. It is the perfect size for her. She likes the food and the staff are friendly and caring. She enjoys playing bingo and other activities that are offered. The doctor on site has removed some of the meds the original facility had her on and she is much more coherent!


5.0
Keith W - Family/Friend
Memory Care
October 1, 2026
Verified Review
Experience at Pine Rock Manor

The staff is SO attentive and caring. They put themselves out for every resident. The food always looked good and they made accommodations for anyone with special dietary needs. The rooms are sized just right to accommodate walkers, wheelchairs and even lifts and hospital beds when needed. I will recommend them to anyone needing elder or memory care. Thank you Pine Rock Manor!


5.0
Pat J - Resident/client
Independent Living
September 29, 2026
Regret

Regrets Frank Sinatra sang, “Regrets, I’ve had a few, but then again too few to mention.” We have regrets of our own about moving to Merrill Gardens at Wright Park: our regrets are that we waited. We should have moved here two to five years earlier so we could have spent more time with the wonderful staff and residents we have met. With so many daily activities, it is hard to attend everything that interests us. One thing we never miss, however, is the outstanding food prepared by talented chefs and served by a caring, attentive wait staff. Dining is available whenever you choose between 7 a.m. and 7 p.m. Amenities also include exercise classes in the fitness room, daily movies in the theater, a game room, an activities room, and a beauty salon. After working so many years to enjoy retirement, why not dine as though you are visiting a different restaurant each evening, have someone else clean your apartment, change your sheets and towels? Begin the retirement you have earned and join

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
Dwane S - Toured community
Not Sure
September 28, 2026

It was very clean and the person who showed us around was very nice and knowledgeable. It is a very nice place for the elderly and they seem to have a lot of activities if the person wants to be invovled in them.

Cleanliness

5

Friendliness

No data collected

Staff

No data collected

Value for Cost

5


5.0
Janet G - Resident/client
Independent Living
September 23, 2026
Exceptional

I have been a resident of Truewood by Merril Pinole for 2 years. I enjoyed positive interactions with the business office and staff. The business office director has accurately processed my invoices and promptly helped me with questions when I needed it. The front desk is responsive to conveying needs as they arise with residents in emergencies and ongoing daily transactions. This community is managed professionally. Maintenance requests are addressed and prioritized. My room is properly cleaned by housekeeping staff weekly. Activities are fun and engaging. For these and other reasons, I enjoy living at Truewood and feel safe in the community. Meeting new people and making new friends is important for me here. Grounds and garden areas are well-kept, making this place a pleasant and welcoming home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
September 21, 2026
Verified Review
Great Community

The one-bedroom is small but sufficient for two people and manages to include two closets, ample bathroom storage, and a full kitchen. it's actually got three closets plus lots of separate pantry cabinets and bathroom storage plus in-unit washer and dryer. Food is generally high quality but long waits for service are a persistent issue. The staff that interact with independent living residents are top notch. I have been impressed with how the staff really get to know the residents and care about them; some of them seem to be there 24/7! As noted however they do seem to have issues with food service staff and their kitchen ordering system could be improved, as well as making the billing more transparent. The activities are varied and prolific. They throw some amazing parties and pay attention to all the details including themed decorations and food. I would not have said my parents are very social but they are always encouraged to attend and the welcoming community has been one of the best features of Murano. They really appreciate the exercise classes and access to on-site PT.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

4

Value for Cost

5


5.0
Nyeri O - Family/Friend
Independent Living
September 16, 2026
Verified Review
Review for Truewood by Merrill, Pinole

Staff is great. Activity options are diverse. The rooms are spacious. Amenities like house cleaning and laundry service are helpful. Prices are competitive. I would recommend the community to others.


5.0
Diana - Toured community
Not Sure
September 15, 2026

Merrill Gardens is a very nice facility. The public spaces were clean and residents seemed happy. The ability to go down to the dining area and order food on the resident's schedule (7am-7pm) is wonderful! And, when the time comes that mom needs more care, it will be there. She doens't have to change rooms as care needs increase.

Cleanliness

5

Friendliness

5

Staff

No data collected

Value for Cost

5


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