Priority Life Care

Everything has been great. I feel welcomed, and the staff is very respectful and works hard. I have all the room I need, given my situation. From [name removed], down, the staff seems to really care. I am not sure I understand the expectations for the weekly room cleanings.

My mother is very happy with her room and she has no problem that I know of. The staff has always been very helpful and if we ask for anything they are always willing to help

5 They treated our Mother extremely well. Communication was great. Very happy with Cortland

Overall experience was great. [name removed] was very personal. We looked at several developments and although Celebration is fairly old, what is over is how we were treated from the time with arrived up into our last contact.

Very impressed with the facility and staff. Everyone seemed happy in their job and worked together without complaint

The facility is gorgeous, the people are very friendly and knowledgeable, I will recommend your facility, I love it.

A lovely residence. Only 42 rooms which is nice. When there only 43 people. Staff friendly. IT is a locked residence. Which in a way is good BUT residents can always get out when needed. Outside being repainted and inside there has been a large remodeling done. New owners. Studio apt very liveable. Dogs allowed. A 1x fee of 250(i think) for dog. They have a very nice screened area. Asked about "arbitration" clause. [name removed] did not know if you had to sign in order to come there. I told him if you had to sign this clause my sister was not coming. I would not hesitate to sent people looking for a place, there. [name removed], the person we spoke, to is very nice and helpful. Pls. tell people about the "arbitration" clause.

The staff is very polite. It's clean. Everyone is very helpful. The rooms are great also! I would recommend the community to others.

My husband was well taken care of in this facility. I never saw a place that was so clean it was amazing & always smelled wonderful. Nurses & staff were always helpful & pleasant. They were like family to him. My loved one was always dressed & happy! I would recommend this memory care for any dementia patients.

I tour the facility and it’s stunning inside and out the people are very nice and polite, very friendly and nice.

I have met a number of residents and find everyone personable, friendly and welcoming both staff and residents. Especially like the variety and quality of meals. Have engaged in a number of activities and plan to do more. Apartment is quiet and a perfect place to relax in. Would highly recommend.

Mom loves her new apartment. The staff has been amazing. The apartment sizes are small, but they have everything mom needs.

The staff are always extremely helpful, always trying to assist in any way possible. The rooms were really designed for single occupancy, so it is tight space wise. Having a primary physician onsite twice a week is extremely helpful, and both have changed to the in-house doctor as their primary. They have indicated that the PT personnel have been instrumental in overall improvement of balance and mobility. The only complaint from the new residents is that 3x meals a day is too much, so they usually skip one. There is one more, they indicate that they are frequently knocking on their door to bring them out… We are thrilled with this problem ??!!! Overall, we as the children of [name removed], are very pleased with our choice for them.

Staff has been very nice and helpful. Any request has been answered right away. At first, I thought the Food left a little to be desired, but it is better.

I visited the facility for the first time on [date removed]. [name removed] gave me the grand tour and then provided me with the monthly cost which I considered to be very fair compared with the cost of other facilities in the area. Then I decided to take my Dad back on [date removed] and [name removed] was very gracious to repeat the grand tour again. She was very kind and attentive to Dad and very responsive to his questions and comments. We greatly appreciated our time with [name removed] and we both thought the facility was beautiful, clean, and reasonably priced for Respite Care.

The staff are great. They are always helpful and friendly. The activities leave a lot to be desired. The Bingo for instance if you Bingo the choices of prizes are a small tube of toothpaste, small deodorant, small package of tissues. Obviously their funds are not much. The apartments are pretty nice. But very expensive. Inside of the building are keep pretty clean. But the outside could be better. What I was the most disappointed was the meals. The chefs are doing their best, but they are held to a very tight budget. For example , they requested , small bags of potato chips to be served with the sandwiches. They were denied. They were to buy big bag of potato chips and just put handful of potato chips on the plate with the sandwiches. You have your apartment cleaned once a week and they do a great job. The bus that we have is very good. If you need to go to the doctor or go shopping, the bus driver is great and takes you and picks you up when finished. Over all for me University Pines is a B. This is an independent living facility, so don't expect any personal help. There is not a nurse or doctor on site. A hospital is close by.

The staff is awesome. Very professional and helpful. Their care, activities, food, and cleanliness is also very good. I've started my Weekly Therapy here. I've had two sessions. Very impressive

I thought Eagleview was great. It was clean, friendly, bright and sunny. However I think this facility would be too much for my mother to navigate.

It's cost effective, generally clean, mostly responsive, it's a big place so there are gaps But generally, it meets my clients needs. Staff is great

My wife and I toured the Cortland looking for a place for our son who is having memory problems. We were told that they did have an opening in the memory part of the place but if he needed to be in the assisted living part he would have to have his name put on a wait list. We returned with our son for him to be evaluated but so far no more info. about what is happening. We did give them after visit reports from his doctors but they wanted more. They were going to approach the doctors themselves but so far no other info.