Priority Life Care

My wife and I toured the Cortland looking for a place for our son who is having memory problems. We were told that they did have an opening in the memory part of the place but if he needed to be in the assisted living part he would have to have his name put on a wait list. We returned with our son for him to be evaluated but so far no more info. about what is happening. We did give them after visit reports from his doctors but they wanted more. They were going to approach the doctors themselves but so far no other info.

Starting with staff. They definitely are understaffed and trying hard to hire additional people. However, every staff member was so kind, friendly and caring for my husband. I loved them all. I had such a great relationship with them also. I went everyday to visit my husband and I miss interacting with them. The food was excellent. Since my husband was not on a restricted diet he had a choice of either of the meals. I ate lunch with him everyday so I know what I'm talking about. They had some activities but my husband did not really participate for the most part. The room was a decent size. We had a full size bed, a nightstand, a dresser and 2 full size chairs, and a stand for his TV. There was still room to move around. I loved the people there and initially I felt guilty placing him there. He adjusted quickly and never complained.

[name removed] was great and helped us with everything. They had a lot more than we expected and my father in law immediately wanted the first room he saw.

The tour went very well. She was very receptive to an unexpected invite & spent time with me & gave me helpful information. If my brother decides to stay in this area, I would greatly consider this facility's bright spacious areas to enjoy.

I was touring with my elder cousin. She was having a rough day, but staff paid special attention to address her anxieties and concerns. She has many dietary restrictions and the dietitian prepared a dinner on the fly for her, then sat with my cousin for quite awhile to learn more about her food sensitivities, and set out a plan of how they could work together to best meet her dietary needs and wants. By the time they finished my cousin was feeling less anxious and was even smiling. The dietitian and all other staff we spoke with, including marketing, were all knowledgeable and genuinely cared about the residents’ comfort and enjoyment of the community, as well as the understanding the family’s concerns and wishes.

Friendly staff; quiet setting; nice size and layout of suites; full daily programming; competitive pricing.

In my opinion, the food service needs significant improvement. Meals are one of the things residents can look forward to each day, so the quality and variety are very important. I would also suggest reviewing the meal photos in the brochure, as they do not seem to reflect what is actually being served. I hope changes can be made to improve the dining experience. I would also like to mention what a blessing Celebration Villas has been. They offer so many activities, and it is reassuring to know that my family member is staying engaged and being well cared for. That has made a very positive difference.

I would give a 5 for each one of them. Very pleased with the place overall. They do seem to be short staffed, but that is typical of most nursing homes. Thank you fir the help in finding a place. The room is warm and she was allowed to decorate it with her own things. That is very different from the hospital like nursing home she had been in. I am in AZ and she us in PA and this was a tremendous help in locating a new place for her. My daughter lives close by. They have daily activities and she participates in a few. She is 101 and highly cognizant. The staff try to help her as much as they can. Overall the whole family is very pleased with the change.

The family are all pleased with their services offered to their residents. Mother liked the food served and she adjusted by talking to other residents and cooperated with the staff. We visited Celebration Villa a few times unannounced. Same conclusion..... did their best for Mother. We would recommend the Memory Care Facility to others,

I would give a 5 for all of the categories. No place is perfect, but the people are very caring and helpful and I am happy here. I've had to make a lot of changes in my life, and I have come a long way. Yes, I would recommend Venetian Gardens to anyone looking for a place to live.

My dad has been at Brentwood for about 5 mos. now. He is in assisted living and we have been very happy. The apartment size is perfect for him with a kitchenette area, a nice walk in closet and big bathroom. The people have all been very friendly and very attentive to his needs. They do a very nice job of keeping everything clean in his apartment and in the rest of the building. The food is very good and plentiful. They do his laundry and put it all away for him. We have been very happy with Brentwood.

I really liked this community and ultimately ended up choosing it for my Mother. It has a very homey feel, the staff are supportive and the food is very good. I looked at other communities but Celebration’s small size and consistent staff was what I was looking for. The community has been newly renovated and is currently getting a new roof. Parking and landscaping improvements are also coming. Overall the best choice for our family!!

The staff is very much in tune with the residents. The food is excellent in both flavor and choice. Would definitely recommend this facility for living considerations.

Experiences beginning from first tour have been exceptional. Staff is caring, spends time with residents, aware of their preferences in food, activities, etc. I've observed residents, no matter where they are in the building, called by their preferred names and helped with everything. When I bring items to my Mother. Staff offer help, maintenance comes to lunch to ask each resident if they need anything done. Facility is clean no matter time of day. Appropriate nursing care, when needed, is available 24 hours a day. Apartment size is awesome - 580 sq feet with full refrigerator and lights in closets. Meals are also great and family can eat too at reasonable cost

Room size is good but I pay extra for my mother to have a larger room to herself. Staffing on the weekend is a little sparse but they really do check in well with my mother. My mother has some pstd of seeing one lady fall really badly and then passing away from that and she observed another lady falling. She does have some fear of falling. She is the oldest resident there but they keep a close eye on her and presently she's out having lunch with six other people from the facility

I would say 5 out of 5 on all but the food. Maybe a 4 on the food. The entire staff was very welcoming and has been a support system for my mom and my sister and I since we are both live out of state. She loves her room. She's in various therapies and participates in many of the activities.

It is an excellent place. Good food, friendly staff, clean facilities, large apartments. Lots of activities. Good pricing that includes a lot like utilities, cable TV, housekeeping, lifeline alert. Would highly recommend this facility. No complaints here. Beautiful place too. Nice swimming pool and lake to enjoy.

He seems very happy about the food selection. I haven't seen it myself but from what I hear and pictures the apartment size is good and things are very clean.

it is difficult to speak to provider. Asked multiple times to speak to the provider about concerns. I am a hospital nurse and have seen places and patients with illness from facilities. Colonial Courtyard in Bedford is clean, well staffed with friendly people and always call me if there is something going on with my parents.

I am very pleased with this facility. Staff is extremely helpful. I have made a deposit on a room for my loved one and will be moving him in next week.