United Plus Property Management

The apartments seem to be clean but the facility smells like smoke. They allow smoking. The hallways are not clean. The carpets are dirty. Other than that it's a safe place. Its not on a bus line which is difficult for some residents. The cigarette smoke is the reason why I gave it less of a rating. The apartments are spacious and clean. It's just the facility that needs work. The cleanliness is my main concern.

Seems to have it all. For a fully protected enviro. probably dont need full kitchen.

It hasn't been a very good experience. Staff is never available. The price increase after year 1 was shameful. What dining experience....they cut corners.

Maintenence is lacking and garbage always piled up in the trash room. Receptionist was very unfriendly I would not recommend The Lodge at Bridgemill based off of our experience.

Services are being cut dramatically while the rents remain the same. Our pool has been closed since early October. We are told it won't open for 6 more weeks. Our breakfast program had been reduced from 7 to 5 days a week while the owner is continuing to collect full rent! Stay away! There are lots of other choices in the area.

We are very disappointed with the declining concierge service we are experiencing here for our loved ones. There is not around the clock concierge as promised in our contract. Forget holidays. They just simply close up. I could go on and on, but I recommend ANYONE thinking about renting talk to ACTUAL residents first. Safety was a huge concern for our loved one, but with no one at the concierge, anyone can come and go straight up the elevators to apartments, enter, the what is now, a PUBLIC restaurant and all premise areas. We expect what was and still is advertised in there brochures and ads today! You do not get what is advertised! Oh, and expect to be charged extra for any holiday festivities to attend.

My mom was so excited to move here. Being told all of the activities, foods, social events, etc. nope. It’s not at all what they hype it to be. [removed]k a month for nothing basically. Patio feels like a prison. The whole place feels like an office building.

This was the worst place and the worst experience I have ever had. Fire alarms, going off constantly day and night. Broken elevator for three weeks in a building that has basically cripples. Lousy food. very limited menu. Short notice cancellation of activities. dogs over the size limits. I couldn't wait to get out of there.

If you care about your elderly loved ones do not place them here. The office staff consists of young men who are out of touch with the senior community. Elderly tenants are expected to shovel their cars out after a storm and they don’t even provide a shovel. The snow freezes and it is a very dangerous situation. Someone is going to get hurt again. One of the garbage areas has a mattress and furniture in there from months ago. Dumpster area icy and dangerous. Garbages in front of buildings are often overflowing. If you bring concerns to the office staff you are often ignored. The smoke alarms are outdated from when the building first opened 20 years ago. They do NOT have 24 hour maintenance as they claim. Inside of buildings are deteriorating. The balconys that have been replaced were not done by professionals and it shows. New tenants already want to move because the basic amenities are not even being met. They only want your money…they do not care about you.

This community is absolutely a nightmare!! The company that was providing the food up and quit, they took the residents money!! Now the poor residents have to stand in line for almost 45 mins to wait for food that is brought in from local places and its awful!! The new company was supposed to start on 09/30, and guess what? They are not starting. Now they have to endure these conditions this month? My grandmother went to go use the shuttle today and it was cancelled because they had no one to drive it!! Most of the time the activities are also cancelled. The place is falling apart. No landscaping, decks are falling in and a staff that does NOT care!!! DO NOT MAKE THE MISTAKE WE DID!!!!

If you are in a wheelchair beware . They do not keep the elevators running . You will be stuck in your apartment . And the only help you will receive is from other people in the building