Brookdale

Our family is very confident and appreciative of the comprehensive care our Mother receives at this residence. She receives excellent overall care and they provide timely communication if required. Thank you

Our family had an in person tour with Brookdale Brighton and we felt they did a great job with the tour and ultimately it has a tough decision for our family

We rated the quality of care an overall 4 because she was on Hospice and kind of a special case. Housed in the main facility, needing more care than they were possibly equipped to give. There were no meals really taken, but when it comes to the activities the folks were very kind and spent a lot of time with Mom, and visiting and comforting her. Brookdale is a wonderful facility, and we only wish Mom had been able to enjoy it more.

5 stars for all and I can not say enough about the staff members. They all work together for times to eat and everyone was more then compassionate as well as caring 100% of the time. I visited almost everyday and this is an amazing group at this facility! Everyone at her table bragged about the food and said it is the best food and they had all come from another facility. Also all the employees were quick to help her with her needs and wants. I would absolutely recommend Brookdale Browns Creek to others looking.

Brookdale in Englewood is a caring assisted living facility. My mother has lived here around a year. It is a fun and active facility. Very clean. Caring staff. My mother loves the small facility that has around 40 residents. The small population creates a family atmosphere.

My Mom moved from Brookdale Dr. Phillips Assisted Living (AL) to the Memory Care unit (MC) across the parking lot in January 2023, a few months ago, after living almost 3 years in Assisted Living. It was an easy move. The physical move itself of my Mom's belongings and furniture was done by the staff there. My wife and I helped, but they did the heavy lifting. It was the right move at the right time, but we were hesitant at first. Although our experience with the AL side was great, our experience with the MC unit has been equally great. We cannot say enough about good things about the Executive Director, Office Manager, Nursing, nurses, CNA's, activity coordinators, receptionists, everyone. They all do what is necessary to get the job done. They all chip in. There is a family feeling to the place. I highly recommend Brookdale Dr. Phillips Memory Care to anyone looking for a great place for Mom, Dad, or any other loved one! They do a great job!!!

Brookdale Dr. Phillips has been a great place for Mom. In March 2020, my Mom moved into Brookdale DP. Timing was not good in terms of it being the peak of the Covid 19 pandemic and my Mom and our family struggled with all that, just like everyone else did. Yes, visitations were difficult through the window and on Facetime for a while, but it was reassuring to know that Brookdale DP was doing everything possible to protect our Mom and the other residents, including Covid testing of residents and visitors, quarantines when necessary, temperature monitoring, providing vaccines on-site, and much more. They were great. My Mom is still a resident there, 3 1/2 years later. The nurses and CNA's are dedicated and caring. The Director, front office, marketing/sales person, activity coordinators, chef, and maintenance personnel all work hard to create a family atmosphere. We feel good that our Mom is in such a place. I highly recommend Brookdale Dr. Phillips!!!

My father in law has lived at Brookdale Medford for 3 years. I could not say enough good things about the people that work there. I know they often stay late hours and come in on time off to make sure my family member has impeccable care. They have all been there multiple years and their team work shows it. Thank you all for what you have done. Don't let one bad review from a bad apple visitor change your mind. Also, the food is really good!!

My mother in law loves it at Brookdale Grand Blanc Memory Care. She always raves about the meals and activities. The move in was simple. The staff is super friendly and helpful. We were worried that she would be unhappy about not going home, but she really seems happy there. They did a great job putting her in a "community" with people like her . She's made some good friends and we don't have to worry about her being lonely when we are unable to visit. We would highly recommend Brookdale!

Our family had an in person tour with Brookdale Reynolda Road and we thought all of the staff members we encountered on the tour were very informative and we thought it was a really nice experience!

What our family likes the most about Brookdale Midwestern is the friendly staff and the good meals that are prepared for the residents! We would definitely recommend this community to other families based on the experience we have had so far.

The marketing person at Brookdale seemed exceptionally knowledgeable about dementia and shared about his own experience with his mother during our initial visit. He seemed very trustworthy. My mother was well cared for at Brookdale Alderwood. The staff members were exceptionally caring about the family members as well. When I needed emotional support, I was treated with kindness and compassion. I would highly recommend Brookdale Alderwood to families looking for memory care for their loved ones.

The Brookdale Cushing Park is well run and the people do everything they can to help. It's acceptable but they clean every 2 weeks and they don't do a deep clean really. The people there are amazing. They have some limits but are able to care for my father and keep him safe. COVID was awful for the dining. They finally have a later dinner option but it's difficult for me to join him for dinner. Assigned seats is strange as well. Food is meh not bad not great. When it comes to the activities they try to do what they can. I was not thrilled that the rent went up [fee removed] in less than a year and we just got an "oh well" from them but I think that is a lot for one year.

Mom seems very happy there . But the food is very good. That the staff seems to hear us as her family and her as a resident. We picked this community, because it was close to our home, and friendly staff when we interviewed.

The staff at Brookdale are very caring and compassionate and work with you. They were way more down to earth than the other facilities that I visited. I would definitely recommend Brookdale Evesham to others looking.

The staff at Brookdale Central Chandler are professional, friendly, and competent. The living environment, activities and facilities are no frills. But my mother has been content and in much more stable mental and physical health than when she lived alone. As far as the food goes, I think that they could offer more whole grains, less white flour bread products. More ethnic cuisine varieties such as Asian. Mexican. And offer health homemade soups, like lentil, pea. Minestrone, etc.

Brookdale Henderson East is just a really nice place with lovely staff and residents. We enjoyed our time there. I do think that they could improve on the quality of food. It could actually be freshly cooked and hot! The food was always cold or frozen in the middle when we got it.

Moms in great hands !! Awesome care from Nurse [name removed]. I feel so good leaving mom in Brooksdale care for mom. The staff is very caring and have lovely and positive personalities . Big shout out to aide [name removed]. What a beautiful heart!!! God Bless you all Thank you!!

Making the transitional move to Brookdale North Euclid for my mother was quick, easy and decisive. Upon viewing the facility, it appeared very clean, free of undesirable odors, and pleasant. The house staff were very knowledgeable, happy to answer questions, or relay requests, which were always promptly met to my expectations. Another observation I reviewed each time I visited the home, was that each resident I encountered, seemed very cheerful, and happy to be there; whether it was a small group sitting in the lobby chatting to the receptionist, a lone resident using her walker in the hallway, or a sweet lady in the library. Everyone seemed content, and in great spirits, which spoke 'volumes' to me. I would highly recommend this facility to anyone looking for a wonderful place for their loved one to call 'home'.

The activities director is more than amazing!!! He and [name removed] as well as the rest of the staff truly love their residents and would do anything for them. They have all kinds of activities. They have activities there as well as outings such as play, musicals, going out to eat. Some of the residents are even doing a cruise in August. I can't say enough good things about [name removed] , the activities director. He goes all out for the residents and they all adore him.