Brookdale

Brookdale Muirfield is a very clean and capable community to serve the Seniors in central Ohio. The staff is superb, especially the Sales Rep. she is very professional and knowledgeable about the Senior Housing Industry. She also had first hand experience with her mother in researching the best place in her area of town. The nursing staff is very attentive and seem to genuinely care for the health and well-being of the residents. The activities can use some upgrading per the residents, but I hear they are working on that currently. Also turnover and leave of absence in the E.D. position has made it a bit difficult to get answers to some billing, maintenance and care issues recently. I hope when the E.D. returns things will stabilize for the better. Overall, our family has been pleased! The food is great also!

At Clare Bridge Brookfield I would rate friendliness a 10 if I could. When the staff came to do the interview they were so kind. They were just the best people that I talked to. They gave us religious freedom. The staff and management are just amazing at this facility. They really met our needs in a difficult situation.

It has just been a great experience with the Brookdale Parkplace facility. My loved one is very happy with the place and likes being there. Overall, it has been a really positive experience for everyone.

They have done everything just top-notch. Their attentiveness to my brother's needs, everything, they have just been on the ball and with keeping us in the loop of everything. A thousand times better than where he was.

We chose this one. The main selling point for us was that the available apartment had a separate bedroom and a patio out onto a green area so it feels like going out in the backyard from the living room. Libby and Luz worked with us to make the process as smooth as possible due to an extremely short time frame to move in.

I'm excited to finally move my mom to Brookdale. The staff has been wonderful to work with as I coordinated a long distance move. Sheila, Will, Kristy, and Lisa have all gone out of their way to make this transition as easy as possible!

We were invited for a meal, which we took advantage of and enjoyed it very much. Also the marketing people were just delightful and extremely helpful and I just couldn't be more grateful for their service. We are looking forward moving in.

Rachelle was excellent. She is upbeat and very passionate about dementia care. We had a limited amount of time, and she focused on our issues. Unfortunately, it exceeded our budget for our family.

The woman who helped us was wonderful, she came right out to talk to my loved one and was very, very accommodating. We talked to several residents there and they were very pleased with the place and it seems like they have a lot to do and a lot to offer. One of the things I liked was there were a lot of care services in varying degrees offered there.

I say that overall Brookdale Danville is an okay facility. I have had some disappointing experiences with a resident there, but I think they have that under control now. Overall it has been a good experience.

Emeritus at Ridge Wind told us they would tailor the meals around the residents particular diet. Well mom said they actually weren't very accommodating on that. They served fried foods and she wanted healthy salads and options and for one reason or another she wasn't getting that. They did say it takes a few weeks to learn everyone's needs but I thought they could have done better in that area. Also the big activity they had was bingo and mom isn't that into bingo. She would like to see some other games offered. Overall it was a good experience, just a few improvements I would like to see made.

Brookdale Beckett Meadows delivers what they promise. What they initially promised in our meeting, we got. A lot of people in this industry make promises and don't keep them so I really appreciated that. Things are going really well here.

The only issue we have had at Brookdale Tyler South is with the laundry service. Her clothes have ended up in someone else's room several times. Overall it has been a really good experience here just that one issue.

My wife has been housed at Brookdale Shawnee for the past two years. I have been very satisfied with the care & consideration she has received. The staff is a top-notch group.

The sales manager at Brookdale Orland Park was very helpful and accommodating and he put the furniture in the room for my mother and made sure she was doing well when she first got there, so he was very helpful.

Everybody was really friendly when I was there and really helpful and gave me a great tour and showed me around and explained the activities and things. They keep me updated on anything that comes up and with any changes. They keep me well-informed and I really like it.

Doing well at Brookdale Corona. We looked at so many around and they have a good price compared to the others. We did see something better but we couldn't afford it. I will say this facility does not have enough workers at night. If you bring your loved one in 8 or 8:30 in the evening you cant find any staff members around. They have constant activities going on here, which I appreciate. One other thing that they really need to work on is when we have a concern like increasing dads portions at meals, you can tell one staff member but that information does not get passed on as far as letting all of the staff members know. That is very frustrating. They need to somehow stream line it so that all of the staff know the specific needs of the residents. Otherwise it just depends on who you get as to whether or not there specific needs will be met. Overall I am happy with this facility, just a few kinks that need working out.

My mother is not happy being at Villas At Union Park because she lived at her house for 59 years. It has nothing to do with the facility. She is just not willing to do much of the activities offered right now. While I was visiting we go see a movie they had playing but mom left early because she was not into it. The staff do very well with the activities. They even had a trip to Mount Rainier planned the day I arrived. I was unable to go but it seemed really neat. They have a beauty salon on site and that is really nice. They could improve with the location of the recycle bins. There aren't any close to moms room and she walks with a walker. The dining room with the nice white table cloth is a really nice touch. Overall I am really happy with everything here.

The are doing a great job at Brookdale Everett. I walk in there and everybody knows even me by name. Any time I need help with anything the staff are right there to help. I have no complaints about this facility. I couldn't be happier with the way things are going.

I think Brookdale Irvine could improve by better communicating some of the services they provide. I had trouble with mom getting showers. She does not like taking them. Other than that everything is going really well here.