Brookdale

I did like all the staff members here, everyone was nice and they returned phone calls and kept us informed always. They were very accommodating and always timely in answering emails. My dad was happy here and was more receptive and was not over medicated. I feel that he would probably still be alive if he would have stayed here at Brookdale Silver Lake. It is a pleasant facility and I would recommend them to others looking.

I really feel like the staff, especially the administrator and head nurse, have been very attentive to questions and phone calls. They've been really good with communication back and forth. I think they've done a good job during this hard year with Covid, from what I can tell. I feel like they do care about the patients, even beyond maybe what they're really required to.

I have been very happy with Brookdale. I think that the executive director is just excellent. I'm just very happy with her. I think they do care about the people who live there, and my loved one is happy. When I visit him, he looks like he's well cared for. My only gripe so to speak is I don't think they brush his teeth enough. They're supposed to brush them twice a day, and I don't know if that's happening. And of course you can't ask him. He's very happy with the food. He lost quite a bit of weight when he first moved there, and Brookdale asked the doctor to prescribe a protein drink. He looks a lot better, he looks good now. They keep me informed, of falls and how he's doing after, things like that. So I'm satisfied.

We have not really been able to get inside the community until recently, but we do think our loved ones are enjoying the meals. Even when they were in quarantine they still had activities going on, they could do small things in their rooms. We do think the apartments are pretty good. Our mother is on the memory care side and her room is small but perfect for her.

We chose Brookdale because they seemed to be more friendly and it was also much closer to my house so I could visit often. They have had a tremendous record of very few covid cases and everyone is now vaccinated. This week I am finally able to go in and see her in her room, you are able to schedule 3 days a week 2 hour sessions at a time. I am excited to go inside, they are going through some renovations and refreshing the facility. She also likes the food, she gets a couple of choices on each meal provided and the food is good quality. My wife is happy here and I would definitely recommend them.

My mother is content and I feel she is well taken care of. The communication between the staff and the family is good. I can call and they are quick to respond. I would recommend this community to others

With their covid protocols they still let the hospice come in, and the music therapy and physical therapy. They had a good amount of long term staff members who really cared about the residents, and they were very good about communicating with the families.

They send out a monthly calendar to all the families showing the activities they are offering for that month. Based upon our limited six month experience, my siblings and I would recommend this community to other families.

Ratings answered above.

The staff is amazing, they are very friendly and do a wonderful job. The community is very neat and clean. I would recommend this community to others. There is also a lot to do in the community

Overall, we have been pleased with Brookdale Kettering and the care he is receiving. I would say that sometimes the consistency with the covid rules change depending on who is at the front desk. We are glad we have been able to see him, but it can get confusing. Other than that it has been a good experience and they great with communication. I would recommend them, the residents all seem to be happy.

The staff has a lot of passion and really care about what they do. I would definitely recommend this community to others

We think they have been very good to our loved one, everything seems to be going really well so far. Sometimes the communication has been a problem, sometimes when we call we have to leave messages and we don't get a quick response. However overall we have been very happy, the people we do get to speak with are very friendly and very receptive to our questions. This community is also a lot less expensive then others in the area.

Brookdale Tallgrass is a top of the line facility all the way around. We have had a great experience and I would definitely recommend to others who are looking.

When they were meeting in the dining hall our loved one was very pleased with the food, but once it was being delivered to her room she did not like it as much. When they had activities she went to every single one and absolutely loved them.

The community and staff really were family and took good care of the residence. Both my parents were able to stay there and I loved that. You can have additional help with your loved ones also. I would recommend this community to others.

I like the layout of the community, It's all one floor. The staff is very friendly, the administrator is very patient and listens to the concern and positively addresses them I would recommend this facility to others.

It's a nice place, but expensive. The staff has been good to work with. There are times it takes the staff a while to get back to me with questions or concerns for my loved one. The food has been decent during my loved one's stay.

We chose Brookdale Tramway Ridge because it appealed to us more than others we looked into. The staff members were really easy to work with and we were in a rush and they helped us get in fast. I would tell others that the staff here was wonderfully accommodating and helpful to us. They always listened to us whether we had a question or concern or complaint. They were very responsive and I would recommend.

it is pretty expensive, but we think it is worth it. The care services seem to be pretty good, as well as the activities. We think the rooms are great, our loved ones room is perfect for him. We would recommend this community to others.