Brookdale

The staff is all very friendly, there is one in staff member particular that is just outstanding. She really goes out of her way to help all of the residents, however sometimes there are not enough nurses available to answer questions when we have them, but our loved seems very well taken care of. They have a musical therapist that would come every month before COVID, and she was excellent. When we first visited this community it was very pleasant, and seemed very homey. It didn't have that nursing home smell. They have a good selection of rooms to choose from. Our loved is in the perfect size room, it is a one room with enough space for a small living section and a bedroom. When we ate there the food was delicious.

The value for this community is great, they offer a veterans discount which we really liked. The rooms sizes are about average, and kept clean. They re-painted and put in new carpet so it has a fresher look.The food is good, nutritious and healthy. Due to COVID the residents are being served in their rooms. Before COVID they has bingo, arm chair volleyball, as well as outdoor activities. The residents would sometimes take trips to Walmart, and the community would bring in entertainment groups to play the piano.

Brookdale Williamsville community It is a little on the expensive, but they would have lunch-ins for the residents, and themed holiday dinners, like thanksgiving and mothers day. They would have games and puzzles they could do in their rooms. Our loved one never complained about the food they served. The rooms are average in size, and they were able to decorate their the rooms. What stood out to us most when we first visited was how friendly the staff was, and how informative they were.

This is a lovely, friendly community, with loving staff who try hard to please. The medical staff not as good as I had hoped. I had to call several times about the same thing for follow up. Their version of the Life Alert system was not as responsive as I had hoped it would be. There is a new Executive Director who came right before COVID, I believe he is excellent. I have great expectations and can't wait to see how he will be able to run the place after COVID

It is important to stay involved and be present. I liked the layout of the community, room sizes could have been larger. My husband was in memory care. The showering situations were difficult in the community bath. They have secured outdoor space for the memory care folks that was monitored. The staff was caring, my husband was treated like family.

The staff is wonderful. The food is okay, My dad like a little more variety. The nursing team is great. They have a nice relationship with my dad. Residents are not all that friendly. The room size is fine. The layout is great.

I would suggest they check out Brookdale DeLand. The friendliness and the way the residents and caregivers getting along, they seem to mesh good. The food was good, and very accommodating for those with a strict diet.

Smiles, smiles, and more smiles. I live in a community where the staff creates happiness. Always a greeting and everyone greets you by name. I enjoy the friendliness. Is it perfect? No. But they certainly try. No place is perfect but they really try.

Some activities they have for the residents are a full on art room, bingo, a cocktail night on Friday, when you could watch live singers and other entertainments. They also have a pool. Overall the activities are great. My mother thinks the food is really good. This community offers a variety of different rooms sizes.

Some activities they have for the residents are a full on art room, bingo, a cocktail night on Friday, when you could watch live singers and other entertainments. They also have a pool. Overall the activities are great. My mother thinks the food is really good. This community offers a variety of different rooms sizes.

We chose this community because we liked the location and price. We came and looked from out of town and it was a nice layout and looked more like a hotel. Everyone seemed nice and pleasant. They are very attentive especially with dealing with COVID. The only criticism would be to get itemized statements for the supplies.. I would recommend Brookdale West Boynton Beach.

I chose Brookdale because we could get a 2 bedroom apartment. There is a kitchenette provided, so I am able to cook when I want to. The room sizes are very adequate for two people. Most of the time, the vegetables are overcooked and mushy and sometimes the meat is too soft. The breakfast is good and the entrees are 50% of the time okay. I do understand that they have to prepare food that will suit the majority. The menu is balanced. My favorite part about Brookdale is if I need help with my husband, staff is always available.

Brookdale North is an independent living facility so there aren't to many care services provided. Sometimes if we ask them to help our loved one out they are more then willing to help her out, other times they don't seem to want to help. Due to COVID they don't have to many activities for the resident to participate. The food at this community is not as great as it should be.

We chose Brookdale because we tried the food and it was excellent, the dining hall was very nice, and the location. They also allowed respite care. They had one activity where they gave out awards and had live music that was fun. The room sizes were fairly small compared to other places we have seen. She received adequate care here, but not many activities were provided. While she was there, someone tried to steal money from her. I would recommend if it weren't for the stealing incident we had. The staff didn't seem to care about the incident. Other than that, the staff was very nice.

Brookdale High is very reasonably priced, prior to COVID they played games, they have a library. The residents planted flowers, they had arts and crafts. They would have holiday dinners, and holiday activities. They had church services on Sundays. The food at Brookdale is very good, they have certain meals each night, but if they don't like that meal they can ask for something else. The rooms are very well laid out, they have private rooms and semi private rooms. They have a big open area with a dining room.

We chose Brookdale because it was homey and she could transition easy from assisted living to memory care. The place was nice the people were nice. The rooms did not look like hospital rooms which was big. She really likes the food here. They were doing window visits during COVID, and we are just now able to do outside visits. Our favorite part about Brookdale has been that because of the homeyness of it, my mom has had an easy time adjusting. I would recommend.

[name removed] was wonderful. She answered all our questions and gave us a nice tour.

My mom moved in around the first of February right before COVID, and we have had a lot of mixed emotions. The communication is not great, we have left numerous voicemails and received no response. With the lack of communication we don't know if she is getting her two baths a week, and when we call to get an answer, the staff doesn't know. We constantly feel the need to reach out and get clarification on things. My mom however likes the place and likes the people, the staff is always visiting her. She is complaining that the community has roaches at the moment, Some of the staff members have been very friendly with us and some have been very abrupt, but most of the time they are pretty nice. They do have rosary for the residents, as well as bingo. But at the moment my mom doesn't really participant in the activities In the beginning my mother hated the food, but it has made drastic improvements. She enjoyed the food more when she was able to eat it in the dining room, but because of COVID the staff is bringing the residents food to their rooms three times a day. She has a very nice apartment, it was completely redone, her furniture fit in their nicely.

They over promise and under deliver. The room sizes and the layout of the community are good. My mom likes the food. They have an outdoor space for residents to use. They have done a very good job communicating during Covid-19.

Brookdale prior to COVID had groups come in to engage with the residents, they had a brewery come in, a St. Patrick's Day celebration. They take the residents to movies, the zoo. They take regular outings. For those residents who cant get out and about, they provide in house activities. Brookdale provide's a great variety of food, it is very well made. There are different options where they can either eat in their rooms, or in the cafeteria. There are snacks provided 24/7. My brother is in a semi-private suite. The rooms are clean and comfortable. They have a library where the residents can go and sit in. They have outdoor areas, where they can garden. The staff is very dedicated, really engaging with the residents. you can tell they really enjoy what they do.