Brookdale

We had my sister in the assisted living unit, we just recently moved my sister to the memory care side of the community, and she seems to be very happy. The rooms are more on the smaller side, the rooms are all similar in size. Very limited on how you can set them up. When she moved in she was in assisted living, but we had her on the memory care list. Once they assessed her in August the cost in care went up a significant amount, which we had a problem with. Although, the staff has communicated very well will us during COVID, they have really kept us up to date. They really made sure to keep the families involved. We would recommend this to a family or a friend

My sister was starting to decline right before COVID hit, we didn't receive any communication from the staff, we heard from the residents that they themselves were having to wash her and clean her up daily. The communication between the staff, the residents and family was lacking. We didn't think the food was that bad, it was average. The only thing that we had a problem with is that Brookdale charged families $15 dollars for each person, if they wanted to dine with their family members. The layout of the community was pretty good, as well as the rooms provided.

The food was really good, the rooms provided were good i would give it a five out of five. We really liked the layout of the community and the sizes of the rooms were nice. We would recommend this to a family or friend

I chose this community for my parents because of the location. It was everything we wanted in a facility. The food was great, both my parents loved it. Some of the staff was above and beyond and others were not so good. The head nurse [name removed] was also wonderful, even after losing my parents he would call and check on me to see how I was doing. I moved my parents in on a promotional deal, but the rate fell off so it was going back to full price monthly. It was corrected eventually, but it took until the next billing period each month. I would recommend this community to a friend or family member.

It is a small community. Everyone knows everyone. The staff was very friendly, They were family-oriented. The food was average. The room sizes were average. We had two rooms put together. They have limited outdoor space.

[name removed] contacted me right away to confirm the tour. On Monday she called to answer questions prior to the video tour. On time, we FaceTimed with [name removed], the director. They did a nurse assessment of [name removed] and accepted her for admission. At this time we need to complete paperwork and get [name removed] moved in. Stay tuned. Brookdale looks like a good fit for my sister, we’ll see.

It is a good place if you have the funds. They do not accept Medicaid. The room sizes are good. They have a nice lobby area and other common areas. They have an outdoor courtyard. The staff has been nice and helpful.

Brookdale Farmington Hills is a nice place to go. The food was good. I liked the layout of the community. The room sizes were good, My mom was only there a few days. They had outdoor space for the residents to use.

They do a great job. They have done a good job with the Covid-19 and keeping residents safe. The staff is really helpful. They are doing the best with the resources they have available. The room sizes are good. My dad is in a one-bedroom unit with a screened-in porch. They have a number of floor plans for residents to choose from. My dad likes the food.

The best thing I like about living here is the people. Both the staff and other residents. The staff is very friendly and do their jobs well. The staff from the director down have been very careful for us during our lock down. It has been for our health, which we appreciate.

I feel very safe here. Everyone is very friendly and good to all persons.

The apartments are very nice, some have patios. The staff is friendly and welcoming. My mother in law loves the food. They have many long halls my mother in law has a good location close to everything. She thanks us for moving her there every time we visit.

We were impressed with this facility. And, with [name removed], who offered us lots of information and guidance. It is disappointing that we cannot visit in person though.

Been with Brookdale for 10 years — very nice. Great staff.

I have been very satisfied here, enjoy our apartment especially. The staff is very patient and accommodating. With conditions now, we have many restrictions because of the coronavirus, but all the employees have done their best to help things go smoothly and I am very impressed.

They are doing what should be done to keep us healthy.

If I cannot live where I want to live (by the ocean) this is a good place to be. Your dining room service and choices is the best. Staff (all) is pleasant and tries to please.

Very nice. Dining room is exceptional. Help is very accommodating.

My Mom is at Brookdale, and Very Happy. The Staff is EXCELLENT! The cost however is too much, even though Mom gets s.s. and partial pension, and help from the V.A., but I still have to incur the remainder. I am retired and still living in our house. If I could I would have Mom back home, of course I would! I was Mom's caregiver thru 3 surgeries, and was working still full time. After Mom's 4th fall in the early morning hours,(I had given her a bell and had her phone by her bed, she fell trying to get to the bathroom, and could not reach anything), she broke her pelvis. She was in the hospital for a couple of weeks and at re-hab. I could not let this happen again! My sister and I started looking for assisted living facilities. Mom kept saying, she just wants to come home! My sister found Brookdale, and we decided that was the best place out of other facilities (even though I live in P.S.L., and would go and see her almost every day, before COVID-19). I want to reiterate the Staff, is EXCELLENT ! The cost keeps going up though, and is a hardship on my Sister and I. Mom has been at Brookdale now since [date removed], and she never once said she wants to come home! At first I was very sad!, but I know she is taken care of, better than I could do and she is Happy and Content! .That's all my Sister and I want for Mom. (I do miss seeing her almost everyday and spending time with her!), I do go by now often and have her come to the window, but it's not the same!, but I understand and know that she is Safe!

I like living here very much. It is a very unique in that it is a continuing care community. Things have change a lot since the COVID, They turned the fourth into a recovery floor for Brookdale COVID patients, which was very good. The care is really quite wonderful here. I chose this community because they had wonderful food but right now the quality of the food it not as good with delivery of the food. I would recommend this community very much so. They are trying very hard to please everybody which is very hard to do. The had zoom meetings with updates and zoom happy hour. The are working on setting up family visits, but they are being very cautious and careful about it.