Certus Living

My mother has lived at Edgemere for 10 years. Moving there was by far the best decision of her life. It was so convenient for her to be able to spend some time in the Plaza after she was in the hospital. She had a beautiful room at the Plaza and she was so comfortable because she knew the staff at the Plaza, and they knew her. She didn't have to go to an unfamiliar place. Edgemere's level of customer service can't be beat. The staff is happy, tenured, well trained, and well managed so in turn the residents are spoiled by their love and attention.

They have been great. They have been nothing but great! I would give them a ten if I could.

I have lived here for 11 years. Great place. We have everything that we need.

You should be aware that Lexington was sold to the Citrine Investment Group and will be run by Certus Living as of 5/1/2026. No immediate changes in staffing or procedures are initially planned. Some building renovations are promised.

Very clean and many amenities. Everything was in one area so little walking. Dining was very nice and loved the little cafe

I'm still getting to know people and adjusting to the change. I'm not real outgoing so this usually takes longer for me; but I'm settling into a regular routine. I really enjoy the exercise program, and the lady who runs it is great. I tend to do things by myself - art projects, reading, enjoying classical music - but I'm getting out more and getting to know others better. Personally I think the dinner menus are too fancy; main entrees with sauces on the side is more preferable to me but... Cost is higher, but I also have a larger size studio.

Many of the employees have been working there a very long time and you can tell they really care about their jobs and the residents. The move in process was not as coordinated as I would expect, some information was not conveyed to the resident, but everyone was friendly and helped resolve the issues. Families should take a very active role in move ins and be sure the resident has all of the information they need

Our family had an in person tour and it was good but the community just did not appeal to us

It seems more like a dorm style community, in which they have a common area to eat. It's a good atomosphere for my loved one. They have been accomodating for my loved ones situation. They are not a highly skilled nursing facility, although they do have on-site nurses.

The biggest reason we chose The Heritage was the availability to move our loved one in right away and the cost is better compared to others in the area. They are building a brand new building that they will move the residents to here shortly. Our loved one will have a bigger space, bigger bathroom and more ADA compliance rooms. It is in good proximity to our family and we would recommend this community to others based on our experience. Our loved one eats three meals a day and has yet to complain, and from what our loved one has participated in and by looking at their activities calendar, everything looks great.

The staff are wonderful. They are very competent, friendly, patient, and dedicated. The current facilities are extremely outdated, but the new building will be done in a few months, so that's less of a concern. When looking for a place for your loved one, it really just depends on the needs and level of help and engagement your loved one requires. My loved one started out in assisted living and moved to memory care recently, so I don't have enough experience to say about the memory care side yet. But we've had a great experience in assisted living. Once they move into their new facilities, it's definitely a place to check out for sure. And given the short time frame for that, I would look at them now. The rooms, especially the bathrooms are extremely outdated and feel a bit institutional. And the current environment might not be as warm as other places might be. Obviously since they're about to open a new facility, they're not spending as much on the old facility. But that's a short-term problem that will be resolved with the opening of the new building this summer. Really my only other criticism is the food is kind of a mixed bag. Some things are wonderful, and some things are terrible. On the lower end of the spectrum, the dinners tend to be things like baloney sandwiches, but on the higher end of the spectrum, breakfast is really great.

The decision to relocate to The Heritage 11 years ago was a wise move. The apartment is roomy, the food is very good, the activities are varied, the staff is caring and the residents are friendly. Who could ask for anything more?

I have been very happy with Lexington of Lombard. They are very accommodating. I feel comfortable that my mom is safe there. They give her plenty of of attention. No complaints regarding the food. They have a little bit of outdoor space.

Great open atrium. Happy people all around.

Overall our experience with Edgemere was a good one. The facility is on the older side, but for the most part they keep things looking clean and well kept. The staff is friendly and they did a good job taking care of my loved one while she was here, although we eventually ended up needing to move her when her care needs increased. The biggest issue I had was I didn't like that the independent and assisted living sections had different dining rooms, as it meant my loved one couldn't eat with some friends she had on the independent side.

They are beautiful, we really liked them. They were friendly. It is just very expensive. We really liked them but it was out of the budget.

The buy-ins for all the communities in my area is really high, and I think it is crazy. I believe Lexington is great. During the move in process the person I was speaking to, ended up moving on to another job. I wasn't told about the process of switching from independent living to assisted living or memory care. I feel like I didn't get all the information and now it is hard to get the information I am asking for. The person that works the front desk is amazing.

I toured this community and it was nice. It's a brand new facility, clean, friendly. However, it's multi levels and not a good fit for my loved one.

We picked this community, because it was a brand new, beautiful facility. Unfortunately they lacked staff.

The community was still under construction, and they had pandemic protocols that would shut the whole community down.