The Palace Group

Well my experience visiting the Palace was horrible. The personal seem to have no experience at all. This facility claims their safe and secure. When I eyewitness these so-called professionals mistreat residents. I witness a caregiver/aide. Leave a resident unattended for about 15 minutes. While the caregiver/aide goes have a conversation with a co-worker. That's wasn't even the worst part. During the tour I witness administration employee. Refer to a resident as a [Removed]. From that point on I knew wasn't going allow my love one to stay there or cared what amenities they offer. I wanted to get my love out of there as fast as possible. I was very disappointed. I had spent months researching for a decent place for my loved one. That's when I found the Palace. Seeing that its has many different locations. And its owners who are well-known in the community. To see how they treat residents or potential residence. I wouldn't recommend anyone to have their loved ones stay or associate themselves with the Palace.

They said they had Alzheimer's care. Really! My mother went in a vibrant, active woman with cognitive problems. Two months later she was in adult diapers, could not feed herself and could barely sit up in a wheelchair. Dr Amunia over medicated her when she exhibited exit seeking behavior and nobody was there to supervise her. She subsequently fell and has since had to have surgery to drain the blood that had been accumulating since the fall. Three weeks after leaving The Palace she is again walking, feeding and going to the bathroom by herself. Only send a loved one to the Palace if you can afford to pay the pricey room and board charge as well as a private duty companion 24 hours. They sell you on personalized care but in reality unless you or somebody you hired is there you will not receive the care you signed up for.