Brookdale

Brookdale Punta Gorda has been a perfect selection for my cousin. She chose it for its homey, less institutional size. Now she likes the staff, food and social activities. She was reluctant to move from her long term home & now talks positively about the move.

The staff has been very helpful. The residents do a great job of welcoming new residents and take them under their wing to help them acclimate. The food seems to be good too

My daughter did research at different places for me. We chose this location because it was by far the best and being here for three years, it is still the most amazing. The staff is the most incredible and inspirational people who show us kindness, compassion and caring everyday. Our cleaning staff are the most dedicated and keep the building spotless. The servers are patient, friendly and easy to communicate. The menu/food has many varieties and flavors which is always good to the taste. Our specialty cooks behind the scenes are bon appetit. Our bus drivers are accommodating and beyond. From the directors and every single person who work here, I’m very grateful for all the million things they do for us. It is a blessing and a privilege to live here.

A nice place to live. It's pretty and well-kept. Administrative staff are excellent to work with and very friendly. I received excellent details about them.

Brookdale has provided my parents with a new home for the last four years. The staff are exceptionally caring and professional, the facilities are top notch, the activities and outings keep my parents young, the food is varied and delicious. We recommend Brookdale Glen Ellyn to anyone considering a new home for their parents or loved ones.

All good things about Brookdale Pearland. I fell in love with the trees. Tthe room sizes, amenities, activities and dining are ok I guess.

I absolutely love Brookdale! The staff is fabulous. The facility is outstanding. The offerings are endless for the residents. Highly recommend it to anyone considering a place for their parent. Can’t say enough positive about Brookdale Glen Ellyn

They loved my dad and took such great care of him, I could not have asked for better treatment of my dad.

Overall, my mom liked this place. I am not sure if it would suit her at this point. They are currently doing upgrades to the facility.

[name removed] greeted us immediately. He was cordial and professional. Spoke with us at length about our concerns and prospective clients needs. Explained levels of care snd criteria of each along with pricing and services. We were happy to see the variety on the menu. Many activities that we hope our family member would be interested in. Spoke about history of the facility and others we know who had been residents. Very much liked the wide and well lit corridors, spacious grounds and room layouts.

I was impressed with the discussion I had with [name removed]. She emphasized the importance of knowing my parent the best they can. They want his stay to be as interactive and engaging as possible, encouraging memories to keep him active and involved. It's evident they don't want him to "exist" but to "thrive" while under their care. That was super exciting!

It was a good experience/ my mom passed away when she was there and they were compassionate and helpful. No complaints. I would recommend to others

It was nice and very friendly and clean. A little pricey and had added fees. We will see where we move and I haven’t counted it out.

The team at Brookdale have been amazing to work with! The staff have been extremely friendly. My mom already has 2 or 3 favorites! Lots of activities: Bingo, trip to Walmart, trip to a wax museum in Cleburne. She is doing PT and gets her hair and nails done weekly! The facility is clean and there are several room options. It is a little 'pricy' but they have been easy to work with to remove monthly fees once my mom is able to do more things on her own. I am very happy with the choice I made to move her here and would highly recommend it to others~

I was very skeptical about going to see my Grandma but I was amazed by Brookdale Hartwell! She is so happy and has friends there. Before she was at home by herself all the time. She had a couple of falls which scared our family. We all wish that she had moved to Brookdale sooner.

The tour was outstanding, she was extremely knowledgeable and answered all my questions. The facility was very clean and organized.

From the moment I stepped into Brookdale, I felt welcome and knew that my mom would also feel very welcomed and it would like home. Every staff member we came across was super friendly.

The location was definitely significant for us. It's in a neighborhood that we're familiar and comfortable with. It also has a very cozy feeling to it- like less of a facility or even a hotel. It's homier. The biggest disappointment has been the food. It's seemed lesser quality than the meals we were served during the sales process.

My father was a resident for about 3-yrs, and we loved it so much that we moved my mother-in-law as soon as we could. The family feeling between residents, associates, family members and management was profound and almost palpable - You could feel the loving family atmosphere when you walk in the door! And... their all day dining options are a huge plus!

I moved here with no physical or mental disabitities to speak of. We moved here because of my wife's disabilities due to MS. I found out that Brookdale is mentally healthy for me. The staff very caring & willing to help with any issue, if they can. I'm partentarly impressed w/ the caregiver and kitchen serving staff. I like living here enough that I sold my car, even though I can still drive.